Job Description

Silverwood Lodge Resort, Errol, between Perth & Dundee.

We are a new luxury holiday lodge and event venue and looking to recruit a Full Time Head Housekeeper, hours are flexible on a rota basis.

We pride ourselves on the high standard of our lodges and our team ensure they meet our customers expectations everytime.

If you think you have the experience we are looking for and can work in a friendly environment with a close team or as an individual and maintain our Lodges to a high standard please send us your CV and details to arrange an interview.

The Head Housekeeper plays a vital role in maintaining the cleanliness and overall appearance of the Lodges. This position involves overseeing the housekeeping team, ensuring that all areas are cleaned to the highest standards, and providing exceptional service to guests. The Head Housekeeper will be responsible for managing daily operations, training staff, and implementing housekeeping policies and procedures to enhance guest satisfaction, this is a hands on operational role.

Responsibilities

Supervise and coordinate the activities of the housekeeping team to ensure efficient operations. Conduct regular inspections of the lodges, public areas, and back-of-house facilities to maintain cleanliness and hygiene standards. Develop and implement cleaning schedules and procedures that optimise productivity while ensuring quality service. Train, mentor, and motivate housekeeping staff to uphold company standards and deliver exceptional hospitality. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained. Address guest inquiries or complaints regarding housekeeping services promptly and professionally. Collaborate with other departments to ensure seamless operations and enhance the overall guest experience. Maintain records related to housekeeping activities, including staff schedules, inventory usage, and maintenance requests.

Skills

Proven experience in a housekeeping role within a hospitality or hotel environment is essential. Strong leadership skills with the ability to inspire and manage a diverse team effectively. Excellent attention to detail and a commitment to maintaining high cleanliness standards. Good organisational skills with the ability to prioritise tasks in a fast-paced environment. Strong communication skills, both verbal and written, for effective interaction with guests and staff alike. Knowledge of cleaning products, techniques, and equipment used in the hospitality industry is advantageous. Ability to work flexible hours, including weekends and holidays as required by the business needs.
Job Type: Full-time

Pay: From 13.00 per hour

Expected hours: No more than 40 per week

Benefits:

Company pension Free parking On-site gym On-site parking
Ability to commute/relocate:

Perth PH2 7RB: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Must have own transport
Experience:

supervisory or head housekeeping: 3 years (preferred)
Work Location: In person