Job Description

We are seeking a Head of Affiliates to join our team on a fixed-term basis as Maternity Cover.

In this leadership position, you'll be responsible for overseeing the performance and growth of our retail clients, while managing and owning development of a small team of affiliate specialists.

You'll play a key role in shaping the future of our affiliate offering; driving innovation, delivering excellence across a global portfolio of network accounts and contributing to the commercial growth of a profitable department at Vervaunt.

Apply through our website: https://vervaunt.com/careers/head-of-affiliate-and-partnerships

Key Responsibilities

Account Strategy

Oversee our portfolio of accounts managed by our Account Managers, ensuring their goals are met with measurable results. Assist Account Managers quarterly and annual planning, including input and guidance into forecasting, budgeting, and performance reviews. Work with Account Managers to identify growth opportunities within affiliate programmes, including partner diversification, international expansion, and technology adoption. Monitor market trends and competitor activity to continuously refine strategy and deliver best-in-class performance. Collaborate closely with paid media teams to identify and maximise all crossover opportunities, including new opportunities with platforms such as TikTok Shop and YouTube.

Client & Team Management

Build strong relationships ensuring client satisfaction through strategic guidance and clear communication, with NPS closely monitored and used to drive continuous improvement. Collaborate with clients to understand business needs, providing proactive recommendations and thought leadership. Manage and mentor a team of Affiliate Managers and Executives, supporting their development and encouraging high performance. Oversee team workflows to ensure timely and accurate delivery of campaigns and reports. Handle complex or escalated issues with professionalism and a solutions-oriented mindset. Plan team capacity ensuring utilisation targets are hit and maintained.

Business & Departmental Growth

Lead new business development by creating pitches, proposals, and strategic recommendations, whilst ensuring our offering remains commercially competitive within the market. Own department P&L, tracking department profitability and success reporting GPM and net profit performance to SLT. Play a key role in shaping the future of the affiliate department, from refining service offerings to enhancing internal processes and tools. Foster innovation by testing emerging platforms, technologies, and partnership models. Represent the agency at industry events, building relationships with networks, partners, and prospective clients. Track departmental performance metrics and report on progress to leadership, identifying opportunities for continuous improvement and scalable growth.

Requirements

Minimum of 6 years hands-on experience in affiliate marketing, ideally within an agency environment. Proven track record and relationships with global affiliate networks such as Awin, CJ Affiliate and Rakuten. Experience in line management, with the ability to coach and develop high-performing teams. Commercial mindset with a focus on identifying growth opportunities, driving profitability and scaling department performance. Broader knowledge of the digital marketing landscape and the strategic role affiliate plays within it. Exceptional communication and relationship-building skills, both internally and externally. Highly organised and proactive, with strong problem-solving skills and the ability to manage multiple priorities. Meticulous attention to detail and a commitment to delivering high-quality work.

About Vervaunt

Vervaunt is a London-based eCommerce and paid media consultancy agency, focused on driving growth for aspirational retail brands. Our team has worked with some amazing brands, including Dr. Martens, GANNI, A.P.C, MUJI, COS, Stussy, Self-Portrait, Bremont, Mattel, The Frankie Shop, Toteme, Timex and more.

What we offer

You will be part of a dynamic consultancy operation, who have expanded considerably over the last few years from an agency of 20 through to 50+. It's an exciting time in the agency's growth and you would be a key member of the team.

23 days holiday + bank holidays Extra holiday on your birthday Flexible working with an office home hybrid Regular team nights and days out Private healthcare, pension scheme and discounted gym membership Two mental health half-days off Dog friendly workspace Employee Assistance Program Discounts on retailers, brands and stores through CharlieHR Extensive training and dedicated development time, with an individual training budget Regular attendance of conferences and networking events Fun and friendly working environment with monthly socials and industry events Choice of additional perks such as ClassPass or MyAdvocates Summer Fridays and Early Friday finishes

Our D&I statement

At Vervaunt, we are committed to creating a diverse, equitable, and inclusive workplace where everyone feels welcome, respected, and valued. We believe that diversity of thought, experience, and background is essential to our success, and we are committed to fostering an environment where everyone can thrive.

We are actively seeking candidates from all backgrounds, including those who are underrepresented in the digital industry. We encourage candidates with disabilities to apply, and we will work with you to provide any accommodations you may need.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status or disability status.

Apply through our website: https://vervaunt.com/careers/head-of-affiliate-and-partnerships

Job Types: Part-time, Fixed term contract

Application question(s):

How many years of direct affiliate experience do you have? What are your salary expectations? How many years of leadership/management experience do you have?
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in London EC2M 4YP