Job Description

About The Job
CCP are proud to be working in partnership with a well-established and rapidly growing automotive brand during an exciting phase of their growth journey. Our client is looking for a Head of Aftersales to help improve the communication between the business and its customers and to deliver an amazing service.
The Head of Aftersales will be responsible for controlling warranty budgets and looking for ways to cut cost to streamline the business. As the Head of Aftersales you will also ensure the aftersales team are following up with customers to ensure any issues are solved and reduce repeat calls from the same customers, as well as assisting them as a point of escalation.
This Head of Aftersales role is well suited for someone with a hands-on approach to coaching and developing. If you're used to managing a successful aftersales team and have a genuine passion for the automotive world, this could be the perfect opportunity for you.
Experience working in the automotive or financial sector will have a strong advantage - especially if you're used to supporting customers who expect a premium level of service. If you're a motivated, Head of Aftersales looking to be part of an ambitious, customer-first brand - we'd love to hear from you.
Logistics
Salary- 50,000
Office based 5 day working week across Monday- Friday
Hours-9am-6pm Monday, 10am-6pm Tuesday- Friday
Location: Hinckley, Leicestershire
Benefits
28 Days Annual Leave
Bonus structure
Pension scheme
Company car
About CCP
Apply today if this sounds like the right role for you and you would like to be considered for this exciting opportunity. For more information, please contact Oakley Hodges on 020 8989 7779 (Monday to Thursday 9am - 5:30pm, Friday 9am - 4:30pm) or oakley@ccprecruitment.com.
CCP has passionately supported candidates with 'customer contact' job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they're looking for talented, culturally aligned people to join their business. CCP are proud to support many of the world's best brands, helping them source talent, embrace diversity and build inclusive workplaces.

CCP Recruitment