Job Description

My Choice Healthcare | Mid & South Wales (Home-Based with Travel)

Salary:

Competitive + Generous Benefits

Reporting to:

Director of Operations

Closing Date:

14 January 2026

Make a Lasting Impact in Care. Shape the Future of Service Quality.

At My Choice Healthcare, we are proud to deliver high-quality, person-centred adult care across residential, supported living, and community services. People are at the heart of everything we do.

As part of our continued growth, we are establishing a Business Development and Service Improvement Team to drive innovation, sustainable growth, and service excellence across the organisation.

We are now recruiting a Head of Business Development & Service Improvement to lead this exciting transformation.

The Role

As a senior leader, you will shape and deliver our strategic approach to business development and service improvement. Working closely with the CEO and senior leadership team, you will embed a culture of continuous improvement, innovation, and high-quality care across all services.

Key Responsibilities

Lead strategic planning and delivery of innovative, high-quality service models aligned to organisational values Drive business development activity to achieve strategic growth and market share Identify and develop new service opportunities within existing sites Identify acquisition and development opportunities aligned with business strategy Lead continuous improvement frameworks to enhance quality, efficiency, and impact Work with operational teams to develop and expand existing homes, including increasing bed numbers and care categories Lead on tender submissions to secure new contracts and retain existing ones Develop and manage effective risk management frameworks Lead and develop service improvement and business development functions

About You

A confident, strategic, and visionary leader Strong balance of service quality and commercial growth Proven track record in delivering large-scale service improvement Values-driven, with a commitment to compassion, dignity, and respect

What We Offer

Competitive salary with annual bonus Private healthcare Health Cash Plan Long Service Awards National Awards Programme Career development and progression opportunities

For an informal discussion:

Julia Allen, HR Manager - 07802 444203

Apply with CV and supporting statement:

careers@mychoicehealthcare.co.uk

Job Type: Permanent

Work Location: On the road