Job Description

THE PERSON:

We are looking for an experienced Business and HR professional who is passionate about making a positive difference in young people's lives. You will be a problem solver who enjoys working in a fast paced and varied environment

KEY RELATIONSHIPS:

Chief Executive & Senior Management team, Youth Zone staff, Young people, External Stakeholders, Board members and OnSide.

This is a unique opportunity to take on a senior leadership role with real breadth, where no two days are the same and you are able to see the positive impact of the work you are doing every day on the young people that we serve. The postholder will be the secretariat for the Board of Trustees and hold overall responsibility for monthly payroll administration. You will have a robust working knowledge of HR processes (in particular recruitment, management investigations and absence management process), experience in operational and people management and an understanding of systems and willingness to use our existing systems.

The successful candidate will be driven, hardworking, organised, a good communicator and equally comfortable supporting staff/volunteers, engaging with young people and with external partners (where necessary). You will work closely with the Chief Executive, Senior Management team and OnSide, to ensure the Youth Zone continues to transform the lives of Barking and Dagenham's young people.

DUTIES AND RESPONSIBILITIES - DETAILED

People & HR management for the organisation including:

Ensure compliance with all employment and safeguarding legislation.

Ownership of full recruitment processes, ensuring managers adhere to safer recruitment practices.

Liaising with and working alongside the OnSide support team.

Maintaining employee personnel files, in line with appropriate data/HR legislation.

Managing/supporting HR investigations.

Overall responsibility for monitoring all employee annual leave and staff sickness absence in line with policy and procedure and with support from line managers

Developing, reviewing, and updating policies and procedures and ensuring they are understood and observed - with support of the OnSide People team and Administration Managers within the network.

Proactive in promoting and organising staff development opportunities and training, in partnership with the Volunteer Recruitment and Staff Training Coordinator and OnSide.

Overall responsibility for monthly financial information to the Finance Manager, including timely production of invoices and payroll data i.e. employee working hours, annual leave, deductions with the practical support of Finance Coordinator and Line Managers.

Overall responsibility for the management of the 'back office' or non-delivery function, including ensuring resources and facilities are adequate (Youth Zone's communications, office management & safe office environment)

Establishing and maintaining appropriate office administrative systems, which may include supporting the delivery team to meet reporting requirements, and training the staff team in using all systems effectively and accurately.

To provide line management to the Administration Manager, who in turn manages the Catering Supervisor and Youth Zone's reception team.

To provide line management to the Facilities Manager, with a focus on the back office and administrative process needed for this role to succeed and comply with and building and facilities legislation.

To provide line management to the Volunteer Recruitment and Staff Training Coordinator, who will be responsible for the safer recruitment, training and stewardship of a large cohort of volunteers.

To work alongside the Facilities Manager, Catering Supervisor, Administration Manager and Head of Youth Work to ensure a high standard of Health and Safety and compliance at the Youth Zone

Provide administrative support to the CEO and participate in board meetings as required, as well as support the administration of board meetings

To be an active member of the team and deliver a focused, measurable contribution to The Youth Zone's overall strategic plan.

To carry out any other reasonable duties as requested

DUTIES AND RESPONSIBILITIES - GENERAL

Be a role model for young people and present a positive "can do" attitude.

Take personal responsibility for own actions.

Commit to a culture of continuous improvement.

Work within the performance framework of Future Youth Zone and OnSide.

Represent Future Youth Zone positively and effectively in all dealings with internal colleagues, and external partners.

To be alert to issues of safeguarding and child protection, ensuring the welfare and safety of Youth Zone members is promoted and safeguarded, and to report any child protection concerns to the designated Child Protection Officers using the safeguarding policies, procedures, and practice (training to be provided).

To assist with any promotional activities and visits that take place at the Youth Zone.

To always adhere to Future Youth Zone policies, with particular reference to Health and Safety, Safeguarding and Equal Opportunities.

Job Type: Full-time

Pay: Up to 42,850.00 per year

Benefits:

Casual dress Company pension Cycle to work scheme Gym membership Health & wellbeing programme Referral programme
Experience:

Human resources: 2 years (required) Management: 2 years (required)
Licence/Certification:

CIPD (preferred)
Work Location: In person

Application deadline: 28/07/2025
Reference ID: HR2025