Job Description

We are looking for a

HEAD OF CARE

to join us in our purpose built C

are Home at Meadfoot View, Torquay.

You should be caring and enthusiastic, have excellent computer and admin skills and have previous experience of working in care or a nursing background caring for persons who have various physical disabilities.

Full Description

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About the role

The Head of Care supports the organisation by overseeing the delivery of daily care and support for the residents by supervising the care and liaising with the Registered Manager. Managing the staff to ensure the delivery of care and support meets both CQC and local authority quality standards. Being responsible for updating care plans to reflect the residents needs and ensure their health and well being is maintained. This will include working with health and allied professionals outside of the organisation to provide the best personal centred care delivery.

Responsibilities

Manage the daily delivery of personal care for the residents to maintain all resident's health and wellbeing in alignment with their personal care plan, by supervising the care and support team. Allocating staff's workload on a day to day basis to ensure the residents needs are meet Manage the medication administration to residents when on shift ensuring that all staff delivering medication are competent. All medication is administered in alignment with the company's policy and the individuals care plan and prescription. Liaising with health and allied professionals associated with individuals attending MDT's and arranging appropriate appointments to maintain the health and well being of each individual resident. Ensuring review and appointment dates are managed and residents are supported with their appointments. Ensuring everyone is supported to maintain family contact, updating family/friends of changes in the individuals care. Overseeing the rota when on shift to ensure that staffing levels meets the organisations expectation reporting concerns to the Registered Manager and seeking authorisation to use agency. Reporting any concerns about individual's safety to safeguarding, and the Registered Manager/Nominated Individual in alignment with legal standards. Driving forward mandatory training to ensure that each member of staff continues to achieve their CPD To work with the HR Manager to ensure new staff members are inducted and shadowed with the appropriate member of staff. Liaising with the Learning & Development Consultant with any identified training needs or request from the observation and supervision mechanism. To carry out supervisions and oversee staff's performance informing the Senior Management team of concerns in performance and the methods used to work with the staff concerned. Ensure that care plans and record keeping is kept up to date evidencing the delivery of care, reporting of incidents and completing documentation in alignment with company policy and procedures. To admit new residents ensuring that their care needs are managed, including following the admission plan - beds are ready - medication is booked in, height and weight carried out. Liaising with kitchen team reporting changes in the individual's dietary needs or any concerns about an individual's nutritional needs. Carrying out room checks and health and safety checks on individual rooms and throughout the home to make sure there are no areas of risk for both individual and staff. Reporting concerns to the maintenance team. Liaise with the cleaning team to ensure that required standards are met, and issues are dealt with promptly. Work with the wider team and Kitchen regarding actives both in house and those in the community that residents wish to attend. To attend a Head of Department meeting on a weekly basis to raise concerns and put in place any changes to ensure the residents needs are met. To work as part of the on-call rota ensuring the home is safe and staff are supported to manage the home. To undertake observations and checks on the work of the care and support staff to ensure they are working in alignment with company policies and procedures and CQC requirements. To attend and undertake training as the company requires. This is to an exhaustive list of responsibilities it is essential the individual is flexible in their approach to work.

We would like staff who are positive, fun, outgoing, caring, person centred and passionate about providing quality care and support. You will adhere to all relevant policies and procedures and be a part of the efficient running of the home, creating a warm and pleasant atmosphere for our residents and your colleagues.

Professional Development

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All candidates will receive in house training and development program, and we believe it is important that staff take personal responsibility for their continuing professional development which means that staff ongoing improve their knowledge, skills and competence, and develop professional qualities required throughout their career.

We will offer you..

Extensive Induction Training, Specific training and qualifications suited to complex care needs. NVQ Qualifications

We Can Offer

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Optional Nest Pension Scheme Paid Annual Leave with 28 days Pro-Rata Leave Regular Staff and development meetings Unlimited use of employee referral scheme with 250 bonus. A dedicated Training manager to support your continuing professional development

Plus we offer you

Value you Respect you Develop you Train you

A Successful Candidate Should Have

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Self-motivated and Organised. Reliable and Punctual Competent at Medication administration Proven experience of leading a small team Able to work independently and as part of a team. Work flexible hours including weekends when required. Able to communicate effectively at all levels. Be able to keep calm in challenging situations. Be computer literate and competent at writing reports. Experienced in working with candidates with mental health issues and complex needs. (Preferred but not essential) Dedicated, self-starting individual with strong interpersonal and communication skills, organisational, report writing and time management skills. Understanding and have a commitment to safeguarding. A team player with a love and ability to build a strong team, driven to provide person centred and outcome focused support. Great understanding of CQC regulation. QCF level 3 or above qualified

Candidate Must Have

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Right to live and work in the UK 2 x Positive References * Enhanced DBS Check.