Job Description

Head of Care -

Company Responsibilities

Maintain a working knowledge of CQC Requirements; ensure Heads of Care and staff work consistently toward compliance. Conduct regular reviews and audits. Work within budget and demonstrate awareness of financial constraints. Understand, follow, and contribute to the development of Company Policies and Procedures. Create and maintain a positive, high-quality working environment. Write, review, and update Care Plans, Risk Assessments, and Accident & Incident reports (A&Is). Promote individuals' rights, choices, independence, and control. Provide information, advice, and support to families and external professionals. Facilitate and encourage meaningful activities and engagement. Develop opportunities for community participation and access to local services. Provide tailored life-skills training to increase independence.
Staff Responsibilities

Line manage staff, including completing Supervisions and Appraisals. Support and oversee Support Workers, ensuring all staff work in line with Policies, Procedures, and individual Care Plans. Work closely with Heads of Care to ensure staff are fully trained, achieve positive outcomes, and spend 30-40% of your working week within properties. Raise safeguarding concerns appropriately. Participate in the on-call rota and provide call-out support as required. Work with Heads of Care on staff disciplinaries. Monitor and act on the Whistleblowing, Complaints, and Compliments processes. Liaise with Social Workers, other professionals, and Service Users' relatives. Attend Service User reviews, staff meetings, and assessments; report findings to the Registered Manager. Complete Manager Walk-Arounds and audits. Complete risk assessments, support plans, and health reviews. Maintain spreadsheets to track compliance. Maintain a current maintenance log. Create and oversee rotas, ensuring safe staffing levels and adherence to budgeted hours. Cover house shifts as required -- minimum of 3 days per week. Ensure fire regulations and safety standards are fully compliant. Conduct spot checks on night staff.
Skills and Qualities

Friendly and caring approach. Genuine desire to help others. Ability to relate to people from diverse backgrounds. Tact, sensitivity, and respect for clients. Patience and a sense of humour. Reliability and flexibility. Strong, confident leadership and decision-making ability. Excellent communication and organisational skills. Team player with strong initiative. Ability to work safely and follow Health & Safety guidelines. Ability to remain calm under pressure.
Hours

40 hours per week, Monday to Friday. 30-minute unpaid lunch break. Some weekend and/or after-hours work required. Participation in the on-call rota is mandatory.
Annual Leave

28 days per year, inclusive of bank holidays.
Training and Development

Full training and development programme provided, including internal and external opportunities. All training must be recorded and certificates kept on file in line with Care Standards. Mandatory three-day Induction Course upon starting. Training and Induction costs must be repaid if leaving within one year of employment. Six-weekly supervisions provided as part of ongoing development.
DBS Requirement

Employment is subject to a completed and satisfactory DBS check. DBS cost will be deducted from the employee's first month's wages.
Contact

For applications or enquiries:

Jackie Smith

Jackie.smith@poppycottagelimited.co.uk

Job Types: Full-time, Permanent

Pay: 24,420.00-64,211.36 per year

Benefits:

Company pension
Experience:

Care : 4 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person