Job Description

Join a digital first bank that's powered by people.

Our technology team builds innovative digital solutions rapidly and at scale to deliver the next generation of banking services for our customers around the world.


Corporate and Institutional Technology comprises 16,500+ employees globally, primarily based in the hub locations of London, Hong Kong, Paris and New York and our Strategic Development Centres in Krakow (Poland), Pune (India) and Guangzhou (China). Tech professionals work in partnership with the business who rely on us for delivering innovative, robust, stable platforms to enable their investment and financial solutions for clients. We have a long-term vision for CIBT ech - a future state of architecture that is strategic and disciplined, that enables future updates and costs less.





The Head of Corporate & Institutional Banking Europe role is accountable to the CIO Europe Technology for ensuring effective delivery of IT services in the region.





They are the primary relationship owner with the regional business for CMB and MSS; acting as a trusted advisor offering advice/support to Corporate & Institutional Banking Regional Business, Regional CIOs, and MSS and CMB COO to define and assure the regional CIB Technology portfolio and IT service.





They are also accountable for managing effective relationships with regulators and for participating in regulatory meetings as the regional representative of the global technology function.



Job Requirements:

Regulatory + Responsible for providing support to Regional CIO when necessary on matters relating to relevant regulatory and Board relationships at regional level.
+ Oversight of CIIOM and Bermuda Countries
+ Responsible for supporting regulatory examinations and queries providing information required by regulators.
+ Responsible for providing CIB IT representation and materials at monthly regulatory forums.
Strategy + Consulted on execution of CIB IT strategy at regional level.
+ Responsible for delivery of CIB IT Transformation, Agile and DevOps adoption in region to realise savings as per targets in partnership with CIB Europe Business.
+ Responsible for ensuring adherence to the principles defined in the regional IT location strategy.
+ Responsible for ensuring deliverables are supportive and in compliance with Regional and CIB target state architecture
+ Responsible for collaborating with peer Regional Heads, CIB Business, and other senior IT Personnel to implement CIB goals in region within entity, policy, expense and regulatory constraints, in line with Technology strategy, priorities and budgets
+ Responsible for defining & driving IT aspects of the regional business operating model.
Programme Delivery & Governance + Responsible for ensuring that all regional demand is captured and effectively prioritised within the CIB global portfolio as part of the annual planning cycle
+ Responsible for leading and influencing the CIB IT Team to meet functional goals in the region, and oversee delivery of the portfolio to time, cost, and quality targets
+ Act as point of escalation for regional stakeholders on issues and/or CIB IT strategy/ deliveries/ performance/ processes; inform and support asset-class-heads/global leads with issues arising from regional stakeholders.
+ Responsible for governing all CIB programme portfolio in region ensuring the status and impacts to time, cost and quality are reported into all regions and countries
+ Responsible for successful delivery of key CIB change programmes in region
+ Responsible for providing delivery assurance for CIB services in region and DevOps teams
Service Resilience, Risk & Control + Responsible for escalating control weaknesses and gaps to Risk Owner(s).
+ Responsible for escalating events, near misses, control failures to the impacted Risk Owner and/or Business Service Owner
+ Consulted on status of issues relating to critical IT incidents for region/country CIO owned applications, and expert advice provided/facilitated from wider orhamisation as necessary
+ Responsible for co-ordinating regional activities required to mitigate service issues
+ Responsible for service performance of end-to-end services delivered within the region (e.g. service SLA, MTTR, etc.)
+ Responsible for driving implementation, governing risk responsibly, promoting ethical management of risks, communicating changes in policy and governance effectively, and ensuring in country regulatory processes and procedures are followed.
+ Manage relationships at a senior level with the wider DBS IT team; as well as engaging and managing relationships with third party suppliers
People + Responsible for driving the regional people agenda ensuring strong employee engagement and speak-up culture.
+ Develop and execute a regional CIB IT communications strategy
+ Manage all entity aspects of the regional CIB IT team
+ Manage and develop Poland CIB Tech centres Financial
+ Responsible for IT cost oversight and transparency for regional stakeholders ensuring appropriate costs are being charged to the regional business
+ Responsible for managing the regional allocation of the global budget to regions for all programmes



Qualification and Skills:

Strong and matured leadership skills; Excellent team player with strong interpersonal skills; Well-developed negotiation skills and ability to influence across the matrix; Keen understanding of key strategic trends; Strong customer focus and effective in managing business relationship; Ability to drive business development and change; Strong decision maker and ability to mobilise and deliver resolutions/solutions; Strong understanding and management of risk control environment Ability to effectively operate in a matrix environment Strong drive for innovation and digital agenda


This role is based in London.



Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.



If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:


Email: hsbc.recruitment@hsbc.com


Telephone: +44 207 832 8500