Head Of Clinical Services

Carlisle, United Kingdom

Job Description


Are you a compassionate and skilled Registered Nurse looking for a meaningful role in palliative care? Do you thrive in leading teams to deliver exceptional patient-centred care in the comfort of patients homes?Hospice at Home Carlisle and North Lakeland is seeking a dedicated and experienced Registered Nurse to join our Clinical Services team, providing high-quality palliative and end-of-life care to patients in their own homes. As a key people leader within the service, you will oversee the operational running of our Day and Night Nursing Team, Befriending Service, Complementary Therapy, and Occupational Therapy services, ensuring patients and their families receive the best possible support.If this sounds good to you and you are a proactive, enthusiastic inspiring leader, keen to champion our organisational vision to positively inspire a future in which everyone within our community facing life limiting illnesses, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need, please get in touch.Main duties of the jobTo work without supervision in Hospice at Homes nursing team as a 1st level Registered Nurse leading on the assessment and review of patients and carers/relatives receiving support from Hospice at Home Carlisle and North Lakeland.To effectively coordinate and manage the Hospice at Home Day and Night Nursing Team, Befriending, Complementary Therapy and Occupational Therapy services.Participate in the direct provision of patient care and liaise with members of the multi-disciplinary team and palliative care team in order to achieve this.To oversee the smooth operation of the out of hours on call system and to also participate in the on call rota.To develop and support nurses through an effective appraisal and development process identifying learning needs and training opportunities in conjunction with them.To support the Director of Clinical Services in the delivery of mandatory training for staff and volunteersTo liaise with the Director of Clinical Services in relation to required aspects of role and service provision.About usHospice at Home is a charitable organisation working alongside and in collaboration with other specialist palliative care providers, local primary care services and Adult Social Care as well as acute settings and residential care.We offer day and night nursing care and support, respite provision, specialist services of Lymphoedema and Occupational Therapy, Bereavement and Family Support, Complementary Therapy and a Befriending Service.Care is provided by Registered Nurses, Nursing Associates, and Assistant Practitioners. Health Care Assistants, Volunteers, Counsellors and Allied Health Care Professionals supported by administrative staff.Date posted24 April 2025Pay schemeOtherSalaryxc2xa345,747 a year Pro rataContractPermanentWorking patternPart-timeReference numberB0341-25-0005Job locationsValley Court, Barras LaneDalstonCarlisleCumbriaCA5 7NYJob descriptionJob responsibilitiesKey ResponsibilitiesCommunication Establish and maintain communication with individuals and/or groups regarding difficult or complex matters, adapting communication appropriately as required.Development Develop own knowledge and skills and contribute to the development and learning of others.Health and Safety Promote best practice in health, safety and security.Service Development Contribute to the development of services with lead responsibility for some identified projects.Quality Contribute to Hospice at Home quality improvements with lead responsibility for some aspects/projects.Equality, Diversity and Rights Promote equality, diversity and rights of all.Assessment/Addressing Health and Wellbeing Needs Assess the needs of individuals often in complex and a constantly changing situations.Partnership Participate in partnership working with other individuals and groups.Leadership Lead others in the development of knowledge, ideas and work practice.Management of the Services - to effect the efficient running of the Day and Night Nursing, Befriending, complementary therapy and occupational therapy.Management of People Planning and allocating work, assessing performance and providing feedback to team members.Management of Physical and/or Financial Resources Maintain and support the efficient use of physical and/or financial resources.Safeguarding-to act as the deputy safeguarding lead for the organisation by leading the team in safeguarding patients and families that use our services and to create a safe culture and learning environment for staff to develop safeguarding knowledge and experience. Job descriptionJob responsibilitiesKey ResponsibilitiesCommunication Establish and maintain communication with individuals and/or groups regarding difficult or complex matters, adapting communication appropriately as required.Development Develop own knowledge and skills and contribute to the development and learning of others.Health and Safety Promote best practice in health, safety and security.Service Development Contribute to the development of services with lead responsibility for some identified projects.Quality Contribute to Hospice at Home quality improvements with lead responsibility for some aspects/projects.Equality, Diversity and Rights Promote equality, diversity and rights of all.Assessment/Addressing Health and Wellbeing Needs Assess the needs of individuals often in complex and a constantly changing situations.Partnership Participate in partnership working with other individuals and groups.Leadership Lead others in the development of knowledge, ideas and work practice.Management of the Services - to effect the efficient running of the Day and Night Nursing, Befriending, complementary therapy and occupational therapy.Management of People Planning and allocating work, assessing performance and providing feedback to team members.Management of Physical and/or Financial Resources Maintain and support the efficient use of physical and/or financial resources.Safeguarding-to act as the deputy safeguarding lead for the organisation by leading the team in safeguarding patients and families that use our services and to create a safe culture and learning environment for staff to develop safeguarding knowledge and experience.Person SpecificationKnowledge and SkillsEssential

  • Knowledge of palliative and end of life symptom management.
  • Knowledge of service review and audit.
  • Enhanced communication skills for appropriate and effective communication with patients, carers and health care professionals.
  • Ability to prioritise care needs and changes.
  • Ability to coach and develop staff.
  • Well-developed IT skills.
  • Dealing with clinical incidents and complaints.
  • Evidence of ongoing professional development.
  • Drive for continuous quality and safety improvement.
Desirable
  • Enhanced IT skills and experience of data management in Healthcare.
QualificationsEssential
  • Registered General Nurse
Desirable
  • Teaching Qualification.
  • Palliative Care Qualification.
  • Advanced Communication Skills Training.
ExperienceEssential
  • Significant Post registration experience
  • Experience working with palliative care patients and families.
  • Experience in managing others.
  • Experience of Multi-disciplinary working.
  • Experience in audit and quality improvements.
Desirable
  • Community working.
  • Evidence of effecting change.
  • Experience of working on digital solutions for healthcare.
Person SpecificationKnowledge and SkillsEssential
  • Knowledge of palliative and end of life symptom management.
  • Knowledge of service review and audit.
  • Enhanced communication skills for appropriate and effective communication with patients, carers and health care professionals.
  • Ability to prioritise care needs and changes.
  • Ability to coach and develop staff.
  • Well-developed IT skills.
  • Dealing with clinical incidents and complaints.
  • Evidence of ongoing professional development.
  • Drive for continuous quality and safety improvement.
Desirable
  • Enhanced IT skills and experience of data management in Healthcare.
QualificationsEssential
  • Registered General Nurse
Desirable
  • Teaching Qualification.
  • Palliative Care Qualification.
  • Advanced Communication Skills Training.
ExperienceEssential
  • Significant Post registration experience
  • Experience working with palliative care patients and families.
  • Experience in managing others.
  • Experience of Multi-disciplinary working.
  • Experience in audit and quality improvements.
Desirable
  • Community working.
  • Evidence of effecting change.
  • Experience of working on digital solutions for healthcare.

NHS

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Job Detail

  • Job Id
    JD3071549
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £45747 per year
  • Employment Status
    Permanent
  • Job Location
    Carlisle, United Kingdom
  • Education
    Not mentioned