Job Description

Introducing Zinc Network

Zinc Network is an ISO certified business with a mission to nurture open societies and protect them from threats such as disinformation, violent extremism, and malign influence. Zinc conceptualizes and creates programs, interventions, and strategic communications campaigns around some of the world's most complex problems - from disinformation to extremism, media capture to authoritarianism. We are headquartered in London with 60+ team members from diverse professional and cultural backgrounds. Zinc works with a broad range of governmental, NGO, and private sector clients, including the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office (FCDO); the United States Agency for International Development (USAID); the U.S. Department of State (DOS); UN agencies and missions; and foundations.

Outline of the Job

The

Head of Corporate Services

is a senior leadership role responsible for overseeing Zinc's core administrative, operational, and support functions. Reporting to the Director of Group Finance, this role will ensure that our people, systems, and infrastructure align to deliver operational excellence and support our organisational mission. The role oversees HR, IT, facilities, procurement, compliance, ensuring they operate as enablers for Zinc's work.

This role is based in London (hybrid working), though we are open to fully remote candidates

.

What You'll Be Doing

Provide strategic leadership across corporate services, ensuring HR, IT, facilities, and procurement effectively and efficiently. Lead HR strategy, covering recruitment, staff engagement, performance management, wellbeing, and policy development. Oversee IT infrastructure and systems, including cybersecurity, data protection, and tech support, this includes managing our outsourced IT provider. Manage facilities and office operations, ensuring safe, secure, and effective working environments, including in high security areas. Lead compliance and corporate risk management, ensuring adherence to regulatory, safeguarding, and governance requirements to ensure we are working in line with best practice and meeting the requirements of our contracts. Oversee procurement and supplier management, ensuring value for money and strong supplier relationships. Develop and implement policies, processes, and systems across the company, manage staff training, to make sure that we a compliant, safe, secure, resilient organisation. Lead, mentor, and support teams, encouraging accountability and continuous improvement.

Requirements

Education & Experience

Senior leadership experience in corporate services, operations, or a similar role. Experience managing multiple support functions (HR, IT, compliance, procurement, facilities) within complex organisations. Experience in international development, government, nonprofit or regulated industries desirable. Strong knowledge of risk management, compliance frameworks, and governance processes. Ability to deliver operational efficiency and drive organisational change.

Skills & Attributes

Strategic thinker with strong problem-solving and decision-making skills. Excellent people leadership, with experience managing multi-disciplinary teams. Strong interpersonal skills, able to drive collaboration across the company. Ability to balance high level oversight with hands-on delivery. Commitment to Zinc's mission and values.

Area of Selection

We're committed to hiring a diverse workforce from different professional and cultural backgrounds, and to that end we encourage a variety of people to apply to join our company to represent the diverse range of subjects associated with our projects.

Conditions of Employment

Candidates who receive a job offer will be required to:

Disclose any previous disciplinary action against them resulting from a substantiated safeguarding (including any breaches involving trafficking- related activities) or workplace investigation. Undergo background checks including employment verification, sexual offender registry (as available), identity confirmation, and anti-terrorism vetting.

How to apply

Please include a cover letter stating how you meet each of the requirements.


If you require an accommodation to be made at any point throughout the recruitment process, please advise us when contacted.