Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.





Senior Director, Head of Cost Management - UK & Ireland



Role

The role is to lead and take full responsibility for the UK&I Project & Development Services Cost Management business including our people and financial performance. Reporting to the Head of PDS & Tetris UK&I this role will involve building and growing our capability across our existing teams and also and expanding our offering into new sectors and locations across UK&I.



Responsibilities

Leadership - work with the Head of PDS & Tetris UK&I and other key stakeholders within JLL to set the business plan for UK&I Cost Management and lead the delivery of this plan. This will include being a figurehead and ambassador for the team, both within the firm and outside.

Financial - take full responsibility for the financial performance of the UK&I Cost Management business supporting the wider UK&I PDS business with meeting its financial performance targets. This includes setting and delivering to budget, profitability and productivity of the team, and all aspects of the billing and cash collection.

Growth - work with the key stakeholders within PDS and wider business to develop a clear growth strategy for the UK&I Cost Management business. Engage with the other PDS service line, sector and regional leads to identify and secure new work driving a growth mindset within the team.

Delivery - where necessary, lead on delivery of projects and engender a culture of high performance and innovation across the team. Promote the adoption of new technologies to enhance our service delivery to clients and improve efficiencies across the project lifecycle.

People & Culture - set the tone and promote a culture of inclusivity creating a true team dynamic with a sense of pride and belonging.

Resourcing & Recruitment - responsible for the efficient management of resources across all grades within the team. Identify capability and resource gaps and work with the recruitment team to attract and recruit the best talent into the Cost Management business.

Business development:

Build and own relationships with key clients for the Cost Management team while also promoting the wider offering of all PDS business lines.

Build relationships across JLL and actively support a OneJLL approach to maximise value to our clients and cross selling opportunities for PDS and the wider business.

Identify and lead on key pursuits/must wins and engaging with the pursuits team as required.

Ownership of the pipeline data for the team ensuring accuracy of reporting

Attend key industry events and conferences, with speaking slots where appropriate.

Support the marketing team on the development of promotional materials and collateral to champion the capability of the team internally and externally and promote the JLL brand for Cost Management services in UK&I.



Characteristics, Skills and Experience

Experience of leading and growing Cost Management teams creating a one team dynamic and building successful relationships with key stakeholders.

Experience and profile in the commercial development sector to support expansion of our Cost Management business.

Planning and successful execution of growth strategies.

Recognised in the UK (preferably London) market as a leader in Cost Management.

Strong commercial acumen and understanding of financial metrics.

Excellent interpersonal skills - confident with client interaction and giving presentations.

Ability to interpret complex information, solve problems and bring forward solutions.

Flexible and comfortable working in a multi-stakeholder business.



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If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.