Job Description

Your future, our legacy
Hotel
Dorchester Collection
Division & Department
Corporate Office - Sales & Marketing
Job Title
Head of Creative
Contract Type
Permanent
Status
Full time
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as Head of Creative, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As Head of Creative at Dorchester Collection here are just some of the great benefits you will receive:

• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• 750 Refer a friend scheme
• World class development opportunities
• Social events throughout the year,
• Workday Lunches in the form of a prepaid contactless card
• Season ticket loan and cycle to work scheme
• Exclusive Access to a discount platform featuring 1000s of retailers
• Complimentary dry cleaning
• Private medical insurance
• Competitive retirement scheme

What you'll do
The Head of Creative will lead the visual and creative execution across Dorchester Collection's portfolio, bringing the brand's identity to life through exceptional design, photography, film, copy and digital media. As a key member of a collaborative marketing team, this role blends technical production expertise with creative leadership, ensuring that all output aligns with the overarching brand strategy. The ideal candidate is a visionary creative with strong cross-media skills, a collaborative mind-set, and the ability to translate strategic goals into refined creative concepts

• Creative Concept Development: Partner with the marketing, digital, and comms teams to develop best-in-class creative concepts that align with brand strategy and meet multi-channel needs.
• Production Leadership: Oversee the end-to-end creative production of design, photography, film, copy and digital media, ensuring technical and visual excellence across all outputs.
• Art Direction: Lead the creative vision for photography and film shoots, including art direction, talent selection, on-set supervision, and post-production workflows (retouching, editing).
• Gatekeeper for Excellence: Ensure all creative assets maintain visual consistency and exceptional quality.
• Team Collaboration: Bring the creative perspective to a collaborative marketing structure, working seamlessly with digital, PR, and brand teams to deliver cohesive campaigns.
• Vendor Management: Develop and maintain relationships with photographers, filmmakers, illustrators, designers, and agencies to continually build a world-class creative network.
• Campaign Execution: Oversee the development of 360 campaigns, from concept to execution, ensuring on-time delivery, within budget, and in line with strategic goals.
• Industry Awareness: Stay ahead of design, creative, and multimedia trends to keep Dorchester Collection's creative output fresh, relevant, and inspiring.
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Head of Creative, you'll have the opportunity to bring these to life and continue to create our legacy.

The items shared are the essence of a day in the life of the Head of Creative, but we'll make sure you are provided with specifics on how we care for our hotel
The hours of operation for this role are Monday to Friday 9:00am to 5:30pm, based in our corporate office in Knightsbridge, with a work from home day on Mondays.
What you'll bring

• Experience in senior creative leadership roles across (but not limited to) luxury, retail, agency environments
• Proven expertise in design, photography, film production, social media, copy output and digital media
• Experience with large-scale, multi-channel campaigns, especially with social and other digital media, working cross-functionally within collaborative teams.
• A nuanced understanding of brand strategy and its execution through visual storytelling.
• Demonstrated experience in commissioning and directing global photography and film productions, including post-production workflows.
• Strong verbal and written communication skills in English, as well as strong presentation skills, with the ability to articulate creative vision and rationale to senior stakeholders.
• Exceptional organizational skills, with the ability to manage multiple projects, deadlines, and budgets simultaneously.
• Fluency in leading creative production and collaboration platforms (e.g. Adobe Creative Suite, Figma or Airtable), as well as project management tools such as ClickUp
• A proven team player with the ability to mentor, support, and inspire junior creative team members.
• Extensive experience managing large-scale departmental and campaign budgets, managing forecasting and vendors effectively
• Detail-focused with an unrelenting commitment to quality and craftsmanship.
• Passionate about the luxury space, with a strong understanding of UHNW audience and an eye for refined elegance.

Skills Required