Job Description

About us
UCL is London's Global University and ranked 9th in the world (QS World University Rankings 2024). A new Institutional Strategy is underpinned by six key enablers, all of which require good data management and reporting (operational and strategic). Student Operations is responsible for the student record - its management and quality - as well as the principal functions supporting the student lifecycle (e.g. exams, timetabling, curriculum information). The directorate is also responsible for student statutory reporting to external stakeholders (e.g. HESA, OfS, GMC). There is a close working relationship between Student Operations and SRS Education Services, as well as with the Office of the Vice-Provost (Education & Student Experience).
About the role
The University's Education Strategy to 2027 has curriculum excellence at its heart and this role is pivotal to the sustainability of operational benefits. Managing the curriculum as a business service is crucial in delivering an excellent experience for our students, colleagues, and stakeholders and in maintaining compliance with internal and external regulations. The role is critical to delivering on a range of strategic initiatives including improved timetabling and curriculum review. The postholder will support the Director of Student Operations in establishing a new capability within SRS that directly adds value to SRS Education Services and faculty/departmental colleagues across the entire institution. The role is responsible for ensuring the accuracy and currency of the University's curriculum information. The role includes responsibility for Product Ownership of the institution's new curriculum information management system. The postholder will be responsible for ensuring the system brings value to stakeholders and is kept fit for purpose. As a senior member of Student Operations, the postholder will contribute to the overall effectiveness of the directorate.
Your application must include a CV and supporting statement and it will be assessed on how well you evidence the essential and desirable criteria in the job description.
Please be aware you will be marked for the clarity and content of your answers. Ensure to use your own experience to meet the question criteria, this may be professional work experience or personal experience such as clubs and societies, school or hobbies.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
If you have any questions about the application process or the recruitment & selection process please contact Passant Khalifa at: p.khalifa@ucla.c.uk
If you have any queries about the role, please contact Daniel Farrell at: daniel.farrell@ucl.ac.uk
About you
This role should appeal to managers already employed in some aspect of work relating to the curriculum lifecycle, probably in Higher Education. You will have excellent communication and organisational skills with an approachable manner. You will be data savvy and familiar with the concepts of data governance and data protection. You will have a strong background in data handling and/or information management. You will be resilient in outlook and able to respond to the challenges of working in a complex and large institution with multiple levels of devolved authority. You will be a team player, able to take direction and lead from the front with a keen eye for detail and an appetite for delivering quality services and responding to feedback. Your vision for service delivery will be collaborative and built on experience that demonstrates stakeholder trust in your services.
What we offer
As well as exciting opportunities, UCL offers a range of great benefits, including the following:

• 41 days' holiday (27 days annual leave, 8 bank holidays, 6 closure days)
• Option to purchase 5 additional days' annual leave
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme, season ticket loan, and immigration loan
• Relocation support for eligible posts
• On-site nursery and gym
• Enhanced maternity, paternity, and adoption pay
• Staff Support Service (employee assistance programme)
• Discounted medical insurance

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Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We particularly encourage applications from candidates underrepresented in UCL's workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and - for Grade 9 and 10 roles - women."
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Applicants should also familiarise themselves with UCL's policies on: and
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Available documents

Skills Required