Job Description

Summary
Reporting Line: CISO
Contract type: Permanent
Grade: 4
Location: Wood Street, London
What to expect
We are seeking a forward-thinking, progressive Head of Cyber Security Operations to lead our security operations capability. This role will be responsible for the design, delivery, and continuous evolution of our detect & respond, threat operations, and security engineering functions. The successful candidate will ensure we stay ahead of the evolving threat landscape, harness emerging technologies, and embed a culture of resilience, agility, and innovation in the way we protect the organisation. The will also drive a culture of inclusion, continuous improvement, and high performance in the teams they lead, delivering and driving decision-making across the Business, Customers and Partners.
The Head of Cyber Security Operations is a senior member of the CISO team, responsible for the development and delivery of functional strategies, always role modelling the Post Office behaviours and demonstrating a Postmaster first mindset.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
• Car allowance
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you'll need to succeed

• Demonstrable experience leading large teams: collaborating with senior leaders, to shape and deliver functional strategy to achieve business objectives.
• Substantial experience convening multiple stakeholders and through successful relationships, leading key cross-functional projects to drive results across the organisation.
• Experience in leading and driving change aligned to functional and business strategies.
• Strong grasp of emerging security technologies, trends, and adversary tactics.
• Experience with cloud security, automation, and data-driven approaches to defence.
• An understanding of data privacy laws, governance, risk, and budget management
• Advanced influencing and communication skills; using a range of techniques to deliver messages effectively make an impact and drive a successful outcome.
• Ability to maintain strong and influential relationships with senior stakeholders and leaders to build support for business plans.

About us
Post Office is a community staple. We're trusted. We're relatable. We're reliable. We're steeped in tradition. But we're on a journey of transformation. We're focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we've always been proud of - and we need fresh talent to help make it possible.
We're looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve - a purpose that guides us forward, no matter what. We're looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody's Business.

Skills Required