Job Description

Details

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Reference number

414174

Salary

61,466 - 86,547
London 65,835 - 86,547


National 61,446 - 80,425. Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Grade 6
Level 3

Contract type

Permanent

Business area

Financial Resilience and Control Directorate

Type of role

Information Technology

Knowledge and Information Management

Senior leadership

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

About the job

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Job summary

Be part of the data transformation movement at Ofgem and help us unlock the power of data. We're looking for a Head of Data Services to join us and lead the charge in building a stronger, smarter data culture in the Markets Directorate that helps protect energy consumers and improve outcomes across the energy retail market.



Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people.



We're offering a permanent opportunity with the flexibility to work part-time, job-share or full-time, making it a great option for experienced professionals seeking an impactful leadership role with adaptable working arrangements. This brand-new role is your chance to help shape how we organise, access and share data, creating a more cohesive, consistent and collaborative approach across the Markets directorate.



You'll play a pivotal role in helping colleagues across Ofgem to find and use data more effectively, innovating how we manage information. By establishing best practices, you will enable us to better support consumers and deliver meaningful improvements across the way Markets engages with the energy system.



We're looking for someone with a sharp analytical mindset, a talent for bringing clarity to complexity, and a passion for connecting people with the tools and structures they need to make smarter, data-informed conclusions. You'll be comfortable leading multi-disciplinary teams and influencing senior stakeholders, bringing strong direction, inclusive values and a collaborative mindset.



This is an exciting opportunity to join a new programme from the ground up, with the freedom to shape the direction and approach to data across the Markets Directorate. You'll benefit from a supportive environment, hybrid working, and a culture that champions innovation, development and cross-organisational collaboration.



We have a critical purpose to improve how data is defined, shared and understood within the energy sector, and this role will be instrumental in embedding lasting change. From building a shared data catalogue to strengthening the way we manage information assets, you'll be at the forefront of a transformation that supports better outcomes for the sector and consumers alike.



Read on and find out more.

Job description

Purpose

Lead multi-disciplinary team area in the context of operating in a Professions and Flexible Resourcing model. Plan, oversee and deliver a set of work deliverables on time and to a high standard through effective management and support of multidisciplinary team members. Provide inclusive team leadership by supporting and developing team members and demonstrating commitment to Ofgem values. Work across Markets to provide metadata and information management support for data users and producers. Work as part of the Markets DMO data governance team to embed improve data findability and understanding.

Key Responsibilities

Delivery of set of team deliverables, and managing and co-ordinating successful outcomes across team members and collaborating teams:

Sets clear and transparent work objectives, milestones and success metrics at team and individual level to oversee and co-ordinate successful team outcomes. Collaborates closely with other teams to manage interdependencies, risks and resourcing to support portfolio delivery. Demonstrates effective diversity and inclusive team management within their team and the wider organisation. Lead data definition discussions & help facilitate data documentation creation. Advise, lead, and collaborate with all data, owners, stewards, and data stakeholders. Support the establishment and implementation of the Markets data governance strategy & implementation roadmap.

Key Outputs and Deliverables

A data catalogue and business glossary that supports data sharing across markets. Visible measures of metadata creation and usage. A comprehensive set of up to date supporting artefacts i.e. documentation, ontologies, taxonomies, classifications. User-friendly representation of current Markets data model with appropriate connections to relevant artefacts. Raised awareness of Markets' data definition issues and standards governance framework. Coordinated data governance, data modelling, and information management activities to support Markets data use.

Setting-up and leading high-performing team based on effective resource management, ongoing support and professional development:

Manages effective and inclusive team resourcing and staff onboarding through close engagement with relevant Deputy Director, Workstream Managers, Heads of Professions, PDLs and HR Staffers to ensure best talent match to work needs. Helps team members deliver by building supportive, inclusive team environment based on trust-based relationships, transparency and inclusivity. Takes ownership for own and team members' professional development by: Providing ongoing coaching and identification of development opportunities in regular performance conversations. Supporting team members' performance evaluation through honest, fair, high quality 360-degree feedback to PDLs.

Person specification

Essential Criteria

Demonstrable experience of organising information and other resources so they can be searched for effectively. This includes cataloguing and classification, as well as the development and use of thesauri, taxonomies, and subject indexing. (Lead criteria) Dynamic leadership and management skills and ability to set clear direction and achieve a strong culture of continuous improvement. Strong collaboration skills and a track record of building relationships with diverse colleagues at all levels to shape direction and agree priorities. Strong ability to gather information, assess potential issues, resolve discrepancies, make appropriate recommendations and decisions, and escalate in a timely manner. Excellent communication skills, both oral and written. Working knowledge of at least one common metadata standard.

Desirable Criteria

Knowledge of user experience design (usability) for data entry and reporting. Experience building and managing ontologies and exposure to metadata/taxonomy tool/system.

Behaviours

We'll assess you against these behaviours during the selection process:


Changing and Improving Leadership Communicating and Influencing Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:


Please refer to the Candidate Pack and Role Profile attached for full details.

Benefits

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Alongside your salary of 61,466, OFGEM contributes 17,806 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.


You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.


The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [

https://www.cifas.org.uk/fpn

].



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Jamie Wright Email : recruitment@ofgem.gov.uk
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Recruitment team

Email : recruitment@ofgem.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.




In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.