Job Description

Overview

Our client

, an award-winning digital transformation agency trusted by global brands, major public sector bodies, and leading charities to deliver exceptional digital experiences, is seeking a dynamic and innovative

Head of Digital

to lead their digital strategy and execution.

This is a pivotal leadership role for an experienced professional with strong

digital agency expertise

, a hands-on approach, and a genuine passion for developing talent and optimising team performance.

The Role

The

Head of Digital

will take full ownership of the agency's digital delivery function -- leading a talented in-house team, refining operational processes, and driving excellence across multiple high-value digital transformation projects.

Key Responsibilities

Leading the entire delivery function

, ensuring quality, efficiency, and consistency across all projects

Implementing structured yet agile delivery processes

for continuous improvement and operational excellence

Mentoring delivery teams

, enabling professional growth and building delivery confidence throughout the organisation

Overseeing project resourcing

, capacity planning, and budget reconciliation to optimise profitability and resource allocation

Governing multiple large-scale concurrent projects

-- often in the public sector -- ensuring seamless coordination and delivery

Collaborating with technical, UX, content, and design teams

to ensure integrated project success and exceptional client outcomes

Qualifications/Essential Requirements

7+ years' experience leading delivery

in a

digital agency

environment or consultancy setting

Proven ability to confidently lead multi-disciplinary teams

including Project Managers, Product Owners, and support functions

Solid background in UK public sector delivery

including GDS standards, accessibility compliance, and security protocols

Demonstrated success delivering complex projects 500K+

with comprehensive understanding of agile frameworks inside-out

Strong expertise in delivery frameworks

, agile processes, and delivery tooling (Jira, Trello, Confluence, etc.)

Technical knowledge across SEO, UX principles, cloud platforms, and digital security

to effectively collaborate with specialist teams

Exceptional ability to balance strategic leadership

with hands-on execution when required

Genuine passion for coaching, mentoring, and building high-performance teams

that deliver consistent excellence

What Makes This Role Special

If you're an experienced delivery leader who thrives in a dynamic agency setting and knows how to scale operations with clarity and quality, this presents an exceptional opportunity to shape the digital future of a respected agency while working with prestigious clients across multiple sectors.

This vacancy will be actively shortlisted so early applications are encouraged.

Manha Resource Solutions is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Job Types: Full-time, Permanent

Pay: 75,000.00-90,000.00 per year

Benefits:

Company pension Cycle to work scheme Gym membership Health & wellbeing programme Private medical insurance
Application question(s):

Do you have experience managing project budgets exceeding 500k?
Experience:

Leading delivery in a digital agency environment: 7 years (required) Delivery in GDS standards, accessibility or security: 5 years (required) Digital agency or consultancy: 7 years (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in London EC2A 4NP