Job Description

We are PZ Cussons. Our purpose is For everyone, for life, for good.
Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.
POSITION SNAPSHOT
Job title: Head of Digital Solutions
Location: Manchester
Contract type: Permanent
Who are we:
PZ Cussons is a global, fast-moving consumer goods (FMCG) company, with office locations in the UK, US, Australia, Africa and Asia. Throughout our 135-year history, we have successfully adapted and evolved to the constantly changing consumer, market, and economic environments. Our diverse portfolio of brands can be found across four major categories: Personal Care, Beauty, Food & Nutrition, Home Care and Electricals.
We have a real passion for our employees, our consumers and our brands and we strive on creating moments of pleasure for everybody, every day. You will recognise some of our renowned, market-leading household names such as Carex, Childs Farm, Original Source and Imperial Leather.
If you want to join a business with dynamic, fast-paced working environment and a collaborative atmosphere whilst working flexibly but with the opportunity to collaborate in our stunning offices, then this could be the right role for you.
The Role:
This is unique role with a strong focus on websites, CMS, and consumer marketing tools. You will report into the Global Solutions Director and work closely with in-market stakeholders, global brand teams, and a dedicated digital development partner.
You'll be responsible for overseeing our core digital estate including brand websites (WordPress, Umbraco), our corporate site, and third-party tools such as BazaarVoice, BrandBank, and marketing automation platforms ensuring these technologies are strategically aligned with business goals and continuously optimised for performance and user experience.
Key Responsibilities:
Digital Leadership & StrategyOwn the digital roadmap for our websites and related consumer digital platforms Partner with Digital and Marketing leads in both global teams and the markets to understand local needs and ensure global solutions deliver value regionally Collaborate closely with external development partners to drive efficiency

Project & Platform DeliveryLead the end-to-end delivery of website enhancements and new platform rollouts including scoping, requirements gathering, budgeting, testing, deployment, and post-launch optimisation Work closely with our development partner to ensure delivery of high-quality, scalable, and compliant solutions

Results & PerformanceMonitor platform performance through clearly defined KPIs such as site traffic, conversion rates, engagement metrics, and site health Proven track record of implementing solutions that resulted in measurable impact, such as improved page speed, higher conversion, or increased engagement

TeamThe role will have 1 direct report Operate within a matrix team structure, influencing across markets and functions Work alongside colleagues in Procurement and IT to manage vendor relationships, including contract negotiation, SLAs, and strategic partnerships

Governance, Support & ComplianceEnsure web platforms meet industry best practices for accessibility (WCAG), consumer data protection (GDPR), and global security standards Oversee support and maintenance of platforms, triaging issues, prioritising fixes, and ensuring high availability and performance Maintain up-to-date documentation, including site maps, system architecture, and process documentation

Continuous Improvement & InnovationStay abreast of digital trends in the consumer and marketing technology space, with a focus on web usability, SEO, performance optimisation, and customer experience Identify opportunities for process improvement and innovation, balancing quick wins with long-term platform evolution

Equal Opportunities:
At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds and your unique perspective helps us develop brands and create new products for our consumers.
If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.
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PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!