Job Description

We're looking for a dynamic Head of Engineering to lead the development of the KxWelcome product, with a focus on success in the North American market. Reporting to the CEO of North America and KxWelcome, you will oversee a team of engineers, technical leads, ensuring the delivery of a high-quality, scalable, and innovative platform.

You'll play a critical role in shaping the product's technical direction, driving engineering excellence, and aligning development efforts with strategic business goals. This is a unique opportunity to make a lasting impact on a fast-growing product in a mission-driven company.

Key Responsibilities


Partnering with our Product Manager to define and execute the technical roadmap for KxWelcome in alignment with business strategy. Lead and scale a high-performing engineering team, developing and maintaining a culture of innovation and accountability. Ensure timely and high-quality delivery of product features and platform enhancements. Champion modern engineering practices including CI/CD, automated testing, and agile methodologies. Collaborate with cross-functional teams to align product development with customer needs and market trends. Drive continuous improvement in development speed, quality, and operational efficiency. Ensure platform security, performance, and compliance with industry standards. Mentor and develop engineering talent, supporting career growth and technical excellence. Represent KxWelcome in technical discussions with stakeholders, partners, and clients.






Skills, Knowledge and Expertise


Proven experience in a senior engineering leadership role, ideally within a SaaS or EdTech environment. Strong technical expertise in modern web technologies (e.g., Angular, .Net, Azure, AWS, serverless architecture). Proficient with Microsoft .NET 4.8+ development using C# In depth knowledge and experience with core Microsoft .Net technologies including: WCF, WPF and LINQ Experience with database development including relational database design, SQL and ORM technologies Experience with web development technologies including ASP.NET, MVC3, JavaScript, AJAX, CSS and Angular Experience leading distributed teams and scaling products in North American markets Deep understanding of agile development practices and DevOps principles. Strategic mindset with a hands-on approach to problem-solving and delivery. Excellent communication and collaboration skills, with the ability to influence cross-functional teams. Strong grasp of software development best practices, infrastructure management, and cybersecurity.




Benefits


As part of the Kinetic team, you will benefit from:

Working for an organisation where people and culture genuinely matter.
Excellent training and support with the opportunity for further professional development.
Performance-related bonus scheme.
25 days annual holiday allowance plus bank holidays off.
2 wellbeing days a year to rest and recharge.

Christmas shut-down period for a well-deserved break.
Company contribution to pension.
A flexible benefits package, which is customisable by you. You can choose from private health care, life assurance, personal development, cinema tickets, wide range of discounts at retailers and so much more!



Kinetic provides excellent working environments at its offices, including kitchens with free breakfast, tea, coffee, and refreshments. Our social committee organises activities and events throughout the year, and you'll have the opportunity to do charitable work within the local community.



Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.
About Kinetic


Kinetic was founded in 1998 with one aim: to develop the most innovative software to help university accommodation and conferencing teams deliver the best student and customer experiences possible.



Fast forward 25 years, and we are now the technology partner of choice to the worlds' leading universities and colleges. We are ranked #1 on the APUC framework, ITS1051 AP, for student accommodation management, conferencing and events management, hotel management and multifunctional management systems.



We supply mission-critical software for over 350 customers, from Stanford University to Monash in Australia... Not to mention over 80% of universities in the UK.



Since 2015, Kinetic has been part of the Volaris Group. Volaris help strengthen and grow vertical market software companies so, like Kinetic, they become leaders in their industry.