Job Description

Location: Glasgow

Hours of work: 40

Contract Type: Permanent

The Head of Engineering plays a pivotal role in helping ISS realise its ambition of becoming the world's greatest service organisation.


This is achieved by delivering exceptional service performance and empowering people to support our customers' purpose.


This is a fantastic opportunity to lead Integrated Facilities Management (IFM) service delivery across a key account. You'll be joining a strong, collaborative team on a high-performing contract, with plenty of room to grow, shape the function, and make a lasting impact.

As Head of Engineering, you will be accountable for ensuring all engineering services are delivered in line with contract requirements, driving operational excellence, team engagement, and continuous improvement.


Your leadership will foster a culture of high performance aligned with the ISS Way, ensuring that people and service standards remain at the heart of everything we do.


If you are ready to take ownership of service delivery, drive standards, and support the professional development of your team, we encourage you to apply.

Key Responsibilities

Lead technical service delivery across multiple sites, ensuring compliance and high performance Build strong relationships with new and existing client stakeholders, acting as key technical contact Develop and support the engineering team and supervisors, fostering a high-performing culture Drive contract growth through project delivery opportunities and service enhancements Oversee asset lifecycle management and ensure effective PPM strategies are in place Lead pricing, supply chain assessments, and commercial input into technical proposals Provide strategic technical oversight across a varied estate, including a major smart building in Glasgow

Professional and Personal Competencies/Qualifications

Proven experience in leading technical teams across multi-site operations Strong track record in team development and performance improvement Electrical bias preferred; mechanical background considered with solid electrical understanding Strong stakeholder management and client relationship-building skills Experienced in asset lifecycle planning, PPM strategy, and project delivery Commercially aware, with experience in pricing and supply chain assessment Excellent communication and leadership skills across varied technical environments

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.


We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace


ISS is proud to be a diverse and inclusive employer.


ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background


Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.


If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com


If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace


To find out more about what we do - https://www.uk.issworld.com/





Work Location: In person