Job Description

Role overview
Location: Home Based with regular travel across the UK
Salary: Competitive + Car Allowance
Working Hours: Monday to Friday, 9:00 to 17:00
Benefits: Car Allowance, Private Healthcare, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. (Amend as necessary)
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
The Head of Engineering (Standards & Practices) plays a pivotal role in driving engineering excellence across EMCOR UK (EUK). Working closely with the Director of Engineering, this role leads the development and implementation of technical standards, engineering policies, and technical assurance frameworks that underpin safe, effective, and innovative service delivery.
The role is responsible for shaping and maintaining EUKs engineering governance, competency frameworks, and assurance programmes, while fostering a culture of continuous improvement and professional development across our operational technical teams.
What you'll do:
Policy, Processes, and Practices

• Develop, implement and maintain EUK engineering policies, processes, and practices which underpin the delivery of technical standards and engineering excellence.
• Maintain and update the Hard FM services toolkit on the EUK IMS, including the Critical Environment Management System (CEMS) framework and data centres 'Manage & Maintain' documentation set.

Operations

• Collaborate with operational technical leads to manage, monitor and improve operational maintenance delivery standards and evidence, including planning, scheduling, supervision, work control, training, coaching, reconciliation, KPI, and SLA.
• Lead the delivery of EUK's Critical Environment Management System (CEMS).
• Serve as the primary technical interface for site-based technical teams (non-SSoW).
• Chair the Technical Community of Practice/Engineering Steering Committee (ESC).
• Provide technical support and service stream leadership (as directed) for M&T (non-SSoW).
• Manage, monitor and report risk within the Engineering Division.

Competency

• Oversee the operational roll-out, maintenance and reporting of competency management delivery standards and risk management, including TUPE staff as part of EUK mobilisation activities.
• Maintain oversight and reporting requirements for hard service job descriptions, collaborating with service, Talent and account leads to ensure an accurate baseline of all hard service job descriptions.
• Ensure EUK competency standards reflect legislative and statutory requirements and industry best practice.

Assurance

• Lead the development and delivery of EUK's account-based site-self auditing (L1/L2) assurance delivery standards and supporting systems.
• Collaborate on L3 audit planning, reporting and escalation strategies.
• Provide operational training and support for assurance activities.

Engineering Excellence

• Own the EMCOR UK Engineering Guide and 'Engineering Matters micro-learning programme.
• Champion professional development and maintain relationships with key industry bodies (e.g. BESA, BSRIA, CIBSE, IET).
• Support thought leadership initiatives including seminars, white papers and roundtables.
• Partner with the apprenticeship manager to support technical apprentices.
• Drive innovation through technical programmes (e.g. e-PTW, e-Logbooks, e-RAMS, e-L8, etc.).

Customer Engagement and Business Development

• Build strong client relationships to understand needs and deliver high-quality technical services.
• Promote EMCOR UK's engineering capabilities and value proposition.
• Support business development efforts through technical insights, proposals, and presentations.
• Monitor customer satisfaction and implement service improvements.

Responsibilities:

• Direct line management responsibility to be established in conjunction with Director of Engineering focused on engineering division management, projects and fire assurance.
• Functional authority for engineering and technical matters across all service disciplines relating to engineering standards, including supply chain, application of safety rules and compliance management.

About the role
Who you'll be:

• Chartered Engineering Status (or evidence of working towards) and membership of a relevant professional body, e.g. CIBSE, IMechE, IET.
• Comprehensive knowledge and understanding of aspects of technical, asset management, safety and risk management.
• A comprehensive knowledge of current technical legislation, management and ISO standards (e.g. ISO9001, ISO45001)
• Ability to interpret and provide authoritative advice on technical, safety and asset management issues.
• Proven successful record of working at Senior Engineering Operations Level.
• Strong, natural leadership with the ability to inspire and bring out the best in others.
• Clear and confident communicator, able to engage diverse audiences using various formats.
• Capable of delivering technical and safety assurance messages with clarity across all levels, from operational teams to senior leadership.
• Experienced in developing and implementing policies and procedures that improve safety, performance and resilience.
• Proven change leader with the ability to drive cultural and behavioural transformation.
• Customer-focused, with a strong ability to understand client needs and mobilise resources effectively.
• Energetic and enthusiastic, with a proactive approach to getting things done.
• Able to perform under pressure and meet tight deadlines.
• Skilled in analysing complex data and providing clear, evidence-based recommendations.
• Effective verbal and written communicator, able to present arguments and support decision-making.
• Professional ambassador for EMCOR UK, maintaining strong relationships with clients, suppliers, and partners.

Other Factors:

• Must be willing to achieve security clearance (SC/DV) as required.

At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
EMCOR UK benefits

• Industry leading maternity & paternity policies
• Refer a friend scheme - worth 500 per referral
• GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive learning & development opportunities, including opportunities for progression
• Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
• Bike To Work Scheme
• Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
• Dental scheme
• Access to health assessments
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

Skills Required