Job Description

*Previous applicants need not apply*
Please go to the job link below and complete an online application form.
https://eastlancshospice.org.uk/head-of-facilities
Kind regards
East Lancashire Hospice
Main duties of the job
*Previous applicants need not apply*
Please go to the job link below and complete an online application form.
https://eastlancshospice.org.uk/head-of-facilities
Kind regards
East Lancashire Hospice
About us
East Lancs Hospice
East Lancashire Hospice is a registered charity, founded in 1984. We support and care for patients with a life limiting illness, their families and others close to them. We provide this in a number of ways; at the hospice and in peoples own homes across our community of Blackburn, Darwen, Hyndburn and the Ribble Valley.
With approximately 120 employees and over 250 volunteers, our people are our biggest asset whom we value tremendously. Our services to the local community would not be possible without our motivated and caring workforce who always strive to deliver excellence in all that they do. The hospice is a unique and special place, kindness and compassion are qualities that run throughout the hospice and our people truly believe in what we do.
Details
Date posted
23 October 2025
Pay scheme
Very senior manager (VSM)
Salary
44,173 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0068-23-10-2025
Job locations
Park Lee Road
Blackburn
BB2 3NY
Job description
Job responsibilities
We are looking for an experienced Head of Facilities to join our Corporate Services team. The Head of Facilities will be responsible for ensuring compliance with legislation, best practices, and quality standards in facilities management, which includes overseeing the buildings, grounds, and garden at Park Lee Road, as well as our retail premises.
Key Responsibilities:

• To ensure the buildings and grounds are safe, secure, clean and tidy and well maintained.
• To ensure that contracts and the maintenance plan represent value for money and be instrumental in their negotiation, renewal and performance management.
• To ensure that contracts are in place for a Syr maintenance plan (In line with the lease obligations); a cleaning contract is in place and monitored; private laundry services are in place; a gritting contract is in place and liaise with NHS Property Services as required.
• To develop and monitor budgets including standalone projects like the "wish list" and capital expenditure.
• To be responsible for the safe keeping and use of the hospice credit card and petty cash.
• Act as the lead for organisational Health and Safety; Fire Safety; Infection Control (Inc mask fitting FFP3) and the Equipment User Group - proactively managing these group and reporting to Hospice Governance committees as requested.
• Carry out bi - annual audits as required.Play a lead role in the out of hour's process (currently in development).
• To take delegated responsibility from IGMD for PCI compliance.
• To maintain cash till and card facilities for reception and catering (and work with IGMD to operate with fundraising and retail operations wherever possible).
• As a senior member of the Hospice management team to work collaboratively with other Heads of Department on matters relating to Hospice development and to role model our values.

Working for ELH is incredibly rewarding; every day, we make a significant difference in peoples lives, and you could be a part of that. We value and support our staff, enabling them to perform at their best and enjoy coming to work. Job description
Job responsibilities
We are looking for an experienced Head of Facilities to join our Corporate Services team. The Head of Facilities will be responsible for ensuring compliance with legislation, best practices, and quality standards in facilities management, which includes overseeing the buildings, grounds, and garden at Park Lee Road, as well as our retail premises.
Key Responsibilities:

• To ensure the buildings and grounds are safe, secure, clean and tidy and well maintained.
• To ensure that contracts and the maintenance plan represent value for money and be instrumental in their negotiation, renewal and performance management.
• To ensure that contracts are in place for a Syr maintenance plan (In line with the lease obligations); a cleaning contract is in place and monitored; private laundry services are in place; a gritting contract is in place and liaise with NHS Property Services as required.
• To develop and monitor budgets including standalone projects like the "wish list" and capital expenditure.
• To be responsible for the safe keeping and use of the hospice credit card and petty cash.
• Act as the lead for organisational Health and Safety; Fire Safety; Infection Control (Inc mask fitting FFP3) and the Equipment User Group - proactively managing these group and reporting to Hospice Governance committees as requested.
• Carry out bi - annual audits as required.Play a lead role in the out of hour's process (currently in development).
• To take delegated responsibility from IGMD for PCI compliance.
• To maintain cash till and card facilities for reception and catering (and work with IGMD to operate with fundraising and retail operations wherever possible).
• As a senior member of the Hospice management team to work collaboratively with other Heads of Department on matters relating to Hospice development and to role model our values.

Working for ELH is incredibly rewarding; every day, we make a significant difference in peoples lives, and you could be a part of that. We value and support our staff, enabling them to perform at their best and enjoy coming to work.
Person Specification
Experience
Essential

• Minimum 3 years of experience managing facilities services. Effectively assessing and managing risk associated with facilities such as legionella, COSHH etc. Managing, leading, motivating and developing a team to meet service and strategic objectives. Managing a budget effectively, demonstrating value for money. Experienced working on their own initiative to proactively achieve requirements of the role and deliver strategic objectives within an agreed timeframe.

Qualifications
Essential

• IOSH managing safely

Knowledge
Essential

• Knows key requirements of legislation, best practice and quality standards associated with facilities management. Understands the role of the volunteer and how to engage them to support service provision.

Desirable

• Understands key aspects of project management of a capital scheme.

Personal Attributes
Essential

• Able to maintain appropriate, respectful and professional relationships. Punctual, reliable attendance able to work flexibly to meet the needs of the service. Personal conduct is aligned with hospice stated values

Skills
Essential

• Skilled in developing systems and processes to ensure that facilities are being managed effectively across a 24 hour 7 day a week period. Negotiating with contractors and suppliers to secure value for money. Producing reports to provide assurance to governance committees that compliance with legislation, best practice and quality standards in regard to facilities management is achieved. Effective management of the annual maintenance schedule for grounds and buildings. Working in collaboration to achieve shared goals and ensure effective working relationships. Presentation skills that supports the learning of others. Skilled at effective time management to enable the coordination of multiple work streams and achievement of objectives within deadlines. Effective management of the annual maintenance schedule for grounds and buildings. Working in collaboration to achieve shared goals and ensure effective working relationships. Skilled at effective time management to enable the coordination of multiple work streams and achievement of objectives within deadlines.

Desirable

• Presentation skills that supports the learning of others.

Person Specification
Experience
Essential

• Minimum 3 years of experience managing facilities services. Effectively assessing and managing risk associated with facilities such as legionella, COSHH etc. Managing, leading, motivating and developing a team to meet service and strategic objectives. Managing a budget effectively, demonstrating value for money. Experienced working on their own initiative to proactively achieve requirements of the role and deliver strategic objectives within an agreed timeframe.

Qualifications
Essential

• IOSH managing safely

Knowledge
Essential

• Knows key requirements of legislation, best practice and quality standards associated with facilities management. Understands the role of the volunteer and how to engage them to support service provision.

Desirable

• Understands key aspects of project management of a capital scheme.

Personal Attributes
Essential

• Able to maintain appropriate, respectful and professional relationships. Punctual, reliable attendance able to work flexibly to meet the needs of the service. Personal conduct is aligned with hospice stated values

Skills
Essential

• Skilled in developing systems and processes to ensure that facilities are being managed effectively across a 24 hour 7 day a week period. Negotiating with contractors and suppliers to secure value for money. Producing reports to provide assurance to governance committees that compliance with legislation, best practice and quality standards in regard to facilities management is achieved. Effective management of the annual maintenance schedule for grounds and buildings. Working in collaboration to achieve shared goals and ensure effective working relationships. Presentation skills that supports the learning of others. Skilled at effective time management to enable the coordination of multiple work streams and achievement of objectives within deadlines. Effective management of the annual maintenance schedule for grounds and buildings. Working in collaboration to achieve shared goals and ensure effective working relationships. Skilled at effective time management to enable the coordination of multiple work streams and achievement of objectives within deadlines.

Desirable

• Presentation skills that supports the learning of others.

Skills Required