Job Description

Head of GSC Content and Channels

This role can be based at GSK House, UK or Wavre, Belgium.

The new Head of GSC (Global Supply Chain) Content and Channels role is a truly exciting opportunity for to join GSK\xe2\x80\x99s Communications & Government Affairs team reporting into the VP, GSC, CGA.

In GSK\xe2\x80\x99s Global Supply Chain, we are on an exciting journey with bold ambitions. We need to engage the organisation as we come together to create one world class Global Supply Chain, support our strategic priorities, and embed our culture, all while transforming to deliver GSK\xe2\x80\x99s new product portfolio and pipeline.

Our communications reach and positively engage 26,000 employees around the world to help inspire and build our reputation as a great place to work where people thrive.

The primary purpose of this role is to create and execute a strategic communications plan and editorial calendar, aligned to business priorities. It will lead a team of content creators and channel experts in the creation of highly creative and impactful communications and campaigns, acting as editor in chief of the newsflow through global channels, with a focus on measurement and insights to continually improving the quality, impact, consistency and pace of content.

This is a senior level role requiring a good level of business understanding, a high level of credibility, and strong interpersonal skills in supporting the implementation of communications initiatives. The role requires close collaboration with multiple senior level business partners and comms colleagues across the company. The role will line manage 4-5 direct reports.

In this role you will:

• Lead the design, planning and delivery of strategic internal communications plans across traditional and digital channels, aligned to Global Supply Chain leadership team (GSCLT) and comms lead team (CGALT) priorities.
• Deliver strategic communications campaigns and engaging content (including articles, Workplace posts, townhalls, global broadcasts, video briefs etc) to build understanding and confidence in our current and future success, facilitating adaptation and localisation where appropriate.
• Create and coordinate an aligned global content calendar of progress updates, proof points on how we are delivering and other engaging stories of success to maximise engagement.
• Partner across the GSC global team, Internal Engagement and site comms \xe2\x80\x93 to source and create digital content and campaigns aligned with the global content calendar.
• Act as point of contact for GSC Leaders to ensure we tell our story and show progress in priority areas of innovation, performance, technology and sustainability.
• Lead editing and publishing of newsflow content to global channels \xe2\x80\x93 Workplace, newsletters, intranet and publishing of content to external GSK channels including GSK.com and LinkedIn.
• Ultimately responsible for the quality, consistency and impact of all content published to global channels.
• Ensure all corporate content and processes are fully compliant with UK (ABPI) and relevant global regulations.

CLOSING DATE for applications: 8th August 2023

Please take a copy of the advert, as this will not be available post closure of the advert.

During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.

Why you?

Required qualifications and skills:

• University Degree
• Experience in and deep understanding of producing engaging and impactful content & campaigns
• Deep knowledge of communication channels \xe2\x80\x93 in particular internal channels - and how they can be leveraged to deliver content strategy
• Experience in creation of content strategy and executional calendars for global, corporate activity
• First class writing, editing and visual storytelling skills for digital
• Understanding of the power of imagery and video for digital storytelling.
• Leadership presence and effective communication skills; confident to engage and influence a variety of audiences, including senior management

Preferred qualifications and skills:

• Knowledge and experience of applying digital insights to set targets for and constantly improve content and campaigns
• Pharmaceutical, healthcare or related industry experience
• Experience of leading teams, with a focus on people development, coaching and mentoring.
• Knowledge and experience of applying insights to set targets for and constantly improve content and campaigns
• Ability to build and maintain strong, effective relationships with stakeholders across different functions and across different cultures and countries.
• Strong project management skills.

We make and supply medicines and vaccines all around the globe and our teams own every production stage, from creating quality products at our manufacturing sites to designing effective supply forecasting and regulatory inspections; all powered by digital, data and analytics. We operate at impressive scale, producing over 1.7 billion packs of medicine and 767 vaccine doses in 2021.

We continue to modernise, so we can launch even more new products at speed whilst turbo-charging delivery across our entire portfolio through our relentless focus on quality, safety, and service. The way we work will change. For some, the shift in technology and products will be revolutionary.

Our R&D pipeline demands a new kind of supply chain, and we need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of automation and robotics so we can work smarter together.

Find out more:

GSK is a global biopharma company with a special purpose \xe2\x80\x93 to unite science, technology and talent to get ahead of disease together \xe2\x80\x93 so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns \xe2\x80\x93 as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it\xe2\x80\x99s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We\xe2\x80\x99re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or 0808 234 4391. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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We\xe2\x80\x99re moving towards a more sustainable future with our new headquarters. With better public transport links and proximity to world-class science and technology institutions, we\xe2\x80\x99re excited for our move to the vicinity of Earnshaw Street, London WC1A (\xe2\x80\x9cthe New HQ\xe2\x80\x9d) by end H1 2024.

GlaxoSmithKline