Job Description

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters.

We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

About Team

Teya is building a strong and scalable Shared Operations function to support the company's next phase of growth. As part of this team, the Inside Sales Central Leader will play a key role in shaping how we structure, manage, and improve our Inside Sales operations across Europe.


This role will focus on managing third-party providers, aligning with local teams, and developing the processes and tools needed to support both day-to-day performance and future expansion into new markets.


Shared Operations at Teya exists to help the company grow in a more efficient and scalable way. As we prepare to expand our reach and operate in new markets, this role will be key in ensuring our Inside Sales capabilities are strong, consistent, and ready to support that journey.

Your Mission

A list of the specific duties, tasks and responsibilities in this role.

Build and scale Teya's central Inside Sales structure to support growth and expansion into new geographies. Lead the relationship with third-party Inside Sales providers, ensuring delivery on performance, quality, and commercial goals. Work closely with local Inside Sales leaders to align on processes, tools, and best practices -- promoting consistency while respecting local market needs. Design and implement standards, playbooks, KPIs, onboarding frameworks, and operational routines to improve efficiency and enable scale. Monitor performance metrics and drive improvements in productivity, conversion rates, and service levels. Coach and support team leaders, both internal and external, to promote ownership, development, and high performance.

Your Story

A list of qualifications, skills and knowledge required to perform this role.

Solid experience leading Inside Sales teams or third-party sales operations, ideally across multiple countries. Strong understanding of sales processes and systems, with a focus on operational efficiency and performance management. Ability to work collaboratively with internal stakeholders and align diverse teams toward shared goals. Hands-on, structured, and detail-oriented, with the ability to manage multiple workstreams in a fast-paced environment. Excellent communication and negotiation skills. Experience in fintech or financial services is a strong plus. Fluent in English; other European languages are a plus.

The Perks

We trust you, so we offer flexible working hours, as long it suits both you and your team; Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps; Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support; Cycle-to-Work Scheme; Health and Life Insurance; Pension Scheme; 25 days of Annual Leave (+ Bank Holidays); Office snacks every day; Friendly, comfortable and informal office environment in Central London.

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.


If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application--we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.