Job Description

Head of Maintenance - 33,051 per annum.

As Head of Maintenance you are responsible for the effective management of all facilities and maintenance operations within the resort, ensuring the smooth running of the Maintenance & Grounds Department through managing and supervising staff, contracts,

planning

, energy conservation and liaising with Resort Manager.

Commitment and dedication to our HGV Culture (Mission, Vision, and Values) is an expected behaviour to be displayed to our guests and Team Members at all times.

Specifically as head of our facilities team you will perform the following tasks to the highest standard:

Leading the Maintenance Team in the day-to-day maintenance operation of the resort including service standards, equipment schedule, and work schedules Deal with recruitment, induction, training and appraisals for team members Schedule the team in line with planned and routine activities to deliver optimal levels of productivity Provide team with the clear purpose, to motivate and support with relevant learning ensuring the team has the appropriate tools and equipment to deliver the service required to external and internal customers and to lead by example at all times Provide constant feedback on individual and team performance. Observe, coach and provide team with clear purpose they require and support relevant learning and continued development o Prepare rolling preventative maintenance program and ensure appropriate/relevant resources for delivery and checking of contractor performance Maintenance of all Resort fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise To make recommendations to the Resort Managerr regarding refurbishment expenditure Monitor Key Performance Indicators for the Maintenance Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives Maintain asset registers, plant/equipment servicing records and effective planning and checking on daily, weekly, monthly and periodic activity Ensure compliance with all relevant company policy and all property/ plant legal obligation/ statutory regulations Ensure that reactive works are prioritised, completed and 'closed' effectively through working with and supporting your team To control supplies, stock levels and budgets for spares/parts by means of monthly stock checks Support the Sustainability Ambassador to achieve our ESG Goals To follow procedures relating to energy conservation
Out of Hours support

Must be computer literate, proficient in Microsoft Word, Excel and Outlook

Have hands on experience of building trade, DIY and or house maintenance.

Previous experience in a similar role

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Someone who is a Team Player - Collaborative, Flexible, Fun and Dynamic

Full UK Driving Licence

To be considered for this role, you should have:

Confirmed experience in a maintenance or facilities management role. Strong leadership and team management skills. Excellent organisational and planning abilities. Knowledge of health and safety regulations. Validated competence in financial analysis and budget management. Outstanding communication and social skills. A dedication to delivering world-class service.
Why Join Us?

At Hilton Grand Vacations, we believe in encouraging a collaborative and inclusive work environment. As a member of our team, you will have the opportunity to grow professionally and contribute to crafting unforgettable vacation experiences for our guests. We offer competitive compensation, excellent benefits, and an encouraging workplace culture.

Job Types: Full-time, Permanent

Pay: 31,782.00 per year

Ability to commute/relocate:

Aberfeldy PH15: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person