Job Description

REQ-10106203

11/12/2025

Client Management

Londen, Groot-Brittannie

ING Bank

As Head of the Network Sector Coverage (NSC) Team within ING UK, you and your team are responsible for servicing subsidiaries of non-UK Corporate Clients in the UK. Managing a diverse team in terms of nationality, cultural background, eperience level & gender; you are a leader with a pro-active attitude, and you feel comfortable in an international setting.


This role requires teambuilding in an agile work environment and effective long-term relationship building with the ING international network and your clients at multiple levels, thereby representing ING's full-service pallete and solid reputation. You work closely with other departments and manage together the best possible offering for the clients.

Main Duties and Responsibilities of Role:

To manage the client portfolio, the team works closely together with RAMs, PAMs, product specialists and sector teams across the world. Together with PAMs and RAMs you and your team determine the client approach locally and sometimes regionally as RAM. You are located in the London office as part of the Sector team and you will be reporting hierarchically into the Head of Sector Coverage UK and functionally into the Global Head of Network Sector Coverage.


The team has recently undergone a transformation and holds a strong foundation for future growth. The Network Sector Coverage Team in UK is epected to contribute further to Wholesale Bank (WB) growth ambitions in the UK as well as ING's Network offering. You will be an active member of the Network Sector Coverage Management Teams and Sectors UK Management Team.

Your Key Responsibilities

Management and coordination of local NSC sector Functionally manage relationship management, origination of all WB products Support key client teams in relationship development and management Commercial performance Accountable for revenues and direct costs, and risk/return for local NSC sector Increase cross-buy with clients
Eecute global/regional sector strategy on local level Active participation in Management Team (MT) NSC and MT Sectors in the UK and involvement with implementation of UK WB Strategy Actively share knowledge across countries/ regions People perspective Responsible for recruitment and performance management. Develop local talent and the customer-centric culture within sector
Sponsor diversity and create atmosphere of continuous learning and sharing epertise

Candidate Profile:

We are looking for someone who is keen to further boost the inbound business of ING in the market and our network, preferably eperienced in dealing with international subsidiaries in the UK. We are looking for a people manager with a proven track record of bringing out the best in people and teams and a dedicated senior professional that has the ability and eagerness to bring our client relationships to the net level. We are also looking for an individual with strategic view who is able to grow a business in a very competitive environment. Someone with product epertise, communicative and social skills and good knowledge of our organization are important factors. Essential for this role are an intrinsic interest in market developments and in our clients. Equally important is to be motivated and steer colleagues from various parts of the ING organization. You are an ambassador of our UK franchise in the ING network.


Essential:

Academic university degree
Deep relevant working eperience in the banking industry with strong business track record (front office) Thorough understanding of network banking, its drivers and its mechanisms. Internationally driven and ability to work in multi-cultural deal teams. Being able to translate network sector strategy and focus areas into concrete proposals and tailored solutions
Ecellent English language skills, both written and spoken. Proven track record in leadership; building, empowering and engaging in high performing teams Knowledge of banking products, processes, procedures and ING Strategy Demonstrated affinity with global industries, Finance and Agile Working Strong analytical and numerical skills Strategic vision, strategy development and implementation Business and market awareness; commercial drive Able to manage different stakeholders and navigate different cultural environments People management & empowerment skills "Getting things done" attitude Senior leader who is able to motivate teams Adherence to the ING values and it is evident for you that your behaviour is fully aligned with these values.

Desirable:

Additional language
International work eperience

ING's purpose is 'Empowering people to stay a step ahead in life and in business'. Every ING colleague is given the opportunity to contribute to that vision. We champion self-reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of

ING Values

(we are honest; we are prudent; we are responsible) and

ING Behaviours:

(you take it on and make it happen; you help others to be successful; you are always a step ahead)


For us, success will only be achieved if we act with

Integrity

.


Some companies see diversity as a bo to be ticked. We see it as fundamental to our success and we encourage a proper work/life balance.At ING, you will be judged on your performance in line with the Orange Code. And that's a promise.

ING Privacy Statement

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Amanda Whitehead



Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.