Are you ready to lead operations at one of the UK's most iconic sporting venues? We're looking for a Catering Operations Director to oversee all food and beverage services at Principality Stadium in Cardiff, Wales, delivering exceptional experiences for fans and guests while driving innovation and operational excellence.
As a senior leader, you'll take full ownership of our newest S&E contract, overseeing and leading the mobilisation, operational strategy and performance. From pre-opening planning to event-day delivery, you'll ensure every aspect of our retail and hospitality offering meets the highest standards. Leading a team of key stakeholders, working closely with the Culinary, Finance, HR, Retail, Hospitality and Sales teams, you'll create an efficient, guest-focused operation that sets new benchmarks in stadium hospitality.
Your day:
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Drive mobilisation projects, including recruitment, training and system implementation
Lead large-scale F&B operations across GA, bars and premium hospitality
Champion innovation in menus, technology and service models to enhance guest experience
Ensure compliance with health, safety and food standards across all outlets
Own the operational P&L, optimising resources and delivering strong financial results
Build and inspire high-performing teams, embedding a culture of excellence and accountability
Support an extensive capital investment plan that drives improved service and financial results
You'll bring:
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Extensive experience managing high-volume wet-led operations in stadiums or major venues
Proven success in delivering fast, efficient service for large crowds (20,000-80,000+)
Strong leadership skills with the ability to manage complex matchday operations
Expertise in GA food concepts, premium hospitality and operational innovation
Commercial acumen with a track record of driving profitability and guest satisfaction
Hands-on, decisive leader who thrives under pressure and inspires teams
Benefits:
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Competitive salary
Generous annual leave that increases in line with service
Holiday purchase scheme
Pension scheme and life assurance
Benefits app: discounts, online GP, mental health support and our EAP
If you already work for Aramark, you must notify your line manager before submitting your application.
As a proud Disability Confident employer, we encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
Our recruitment process is accessible and reasonable adjustments are available. If you require accommodations or have questions, please email careers@aramark.co.uk
All applications will be treated in the strictest confidence.
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