Job Description

Employment Type

Permanent

Location

London

Role Details

We're looking for a Head of Operations




About Brit




At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That's why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn't something to fear but to seize; that it's full of potential. Not only for our customers but our employees too.




We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you're looking for a place to make a real difference read on.




What you'll be doing




As Head of Operations, you'll lead high quality service delivery from Brit's underwriting support services across all underwriting channels (delegated, open market and inwards reinsurance), ensuring service delivery is clearly aligned to business need and measurably delivering good outcomes.




In this role, you'll also ensure continual drive for process, data quality and control environment improvement within all underwriting operations services lines (Delegated, Open Market/Treaty, Internal Broker and Credit Control) and play a full role as a member of the Brit Operations Leadership team in delivering a high-quality operations function to BGS.




We welcome everyone wholeheartedly




We've got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we'll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.







Accessibility




We're located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 17 - 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction.




The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins).




The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building.




If you have any other questions regarding accessibility, please ask.