Job Description

Company Overview

Eureka is a fast-growing, purpose-driven company that is dedicated to delivering exceptional products and service to healthcare professionals across the UK. We are seeking a

Head of Operations

who will champion our customer-first culture and lead the operational backbone of the business. With ambitious plans in place, Eureka is on track to more than double its revenue over the next two years.

This is a pivotal leadership role reporting directly to the Managing Director. You'll be responsible for ensuring that every part of our operations - from supply chain to service - works seamlessly to serve our customers better, faster and smarter.

Summary

We are seeking a dynamic Head of Operations to join our team at Eureka Physiocare. In this pivotal role, you will oversee our operational strategies and ensure that our innovative products are delivered efficiently to support healthcare professionals in their mission to improve patient care.

Key Responsibilities

Leadership and accountability across Purchasing, Logistics, Warehousing, Customer Service, and Quality. Oversee supplier relationships, 3PL partnerships, stock optimisation and purchasing in line with budgets. Drive continuous improvement in systems and processes to support company growth. Passion for meeting and exceeding On-Time-In-Full targets through optimised inventory availability. Lead the customer service team to deliver consistent, high-quality support. Maintain compliance with quality and environmental standards.

Key Requirements

Proven experience in an operations leadership role. Strong background in supply chain, customer service, and warehouse operations. Excellent people management and communication skills. Highly organised, data-driven, and able to problem-solve under pressure. Comfortable working in a fast-paced, growing business. Strong IT Skills
If you are ready to make a significant impact in the healthcare sector and lead operations at Eureka, we invite you to apply!

Job Type: Full-time

Pay: 40,000.00-60,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Canteen Employee discount Free parking On-site parking Profit sharing
Schedule:

Day shift Monday to Friday
Experience:

Management: 3 years (preferred)
Work Location: In person

Expected start date: 01/07/2025