Job Description

We're Gravita: the accountants fuelling ambitious businesses. We're a full service, tech-enabled firm, working with entrepreneurs and businesses to help them achieve their goals, and make an impact in the world.
We're growing fast and are bringing like-minded advisors together to form a full-service tech-enabled accounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster.
Our mission is to become the UK's leading tech-enabled accounting firm for SMEs. We have ambitious goals and our high-calibre team work hard to achieve them. We are one team with one agenda, working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us, you'll not only be working on exciting client challenges, you'll also be helping us shape the future of accounting.
The Role
We are seeking a strategic and commercially minded Outsourced Finance Service Line Lead to oversee our growing outsourced finance function. This is a Director level role responsible for driving operational excellence, improving service line profitability, and leveraging technology to deliver scalable, high-quality finance solutions to our clients.
Key Responsibilities:

• Service Line Leadership: Own and lead the outsourced finance service line across all UK locations and offshore teams, ensuring consistency, quality, and innovation in service delivery.

• Offshore Collaboration: Act as the key stakeholder for offshore delivery teams, ensuring alignment on performance, quality, and process improvement.

• Performance Management: Define and monitor KPIs across the service line, including forecasting accuracy, new business growth, and margin improvement.

• Forecasting & Planning: Lead financial forecasting, capacity planning, and resource allocation to support growth and profitability targets.

• Technology Enablement: Champion the adoption of automation, cloud accounting, and reporting tools to improve efficiency and client experience.

• Process Improvement: Identify and implement best practices across teams to streamline workflows, reduce costs, and enhance service quality.

• Stakeholder Engagement: Collaborate with office-level managers, partners, and clients to ensure service delivery meets evolving needs.

• Commercial Oversight: Monitor and improve service line gross and contribution margins, pricing models, and client profitability.

Qualifications, Knowledge & Experience:

• Proven experience leading outsourced or shared service finance functions within an accountancy practice or BPO environment

• Strong understanding of cloud accounting platforms and reporting tools

• Demonstrated success in managing offshore teams and improving operational efficiency

• Commercial acumen with experience in margin management and pricing strategy

• Excellent communication and stakeholder management skills

• Strong analytical and forecasting capabilities

• ACA/ACCA/CIMA qualified (or equivalent) preferred

Your Career with Gravita
When you join Gravita, we'll support you on your own growth journey. We want to be the place you learn, grow and unlock your true potential.
We'll work with you to build a progression plan to outline how you'll grow at our company and everything we'll do to help you get there. We're also passionate about learning and development, to help you focus on your future.
The Nitty Gritty

• Our standard working week is a 37.5-hour week on a hybrid basis
• Core working hours are 10am - 4pm Monday to Friday
• Flexible working and happy employees are at the top of our list here at Gravita and we have been working hard to support our teams through the fast-paced changes.
• Your development won't be forgotten, our development support is extraordinary for a firm of our size.
• It's a busy, fast-paced environment here at Gravita. Feel free to check out our social media channels (Instagram, X, LinkedIn and Glassdoor).

We're Gravita: the accountants fuelling ambitious businesses. We're a full service, tech-enabled firm, working with entrepreneurs and businesses to help them achieve their goals, and make an impact in the world.
We're growing fast and are bringing like-minded advisors together to form a full-service tech-enabled accounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster.