Job Description

An exciting opportunity has arisen to lead the Quality Team at Lewisham and Greenwich NHS Trust



As the Head of Patient Safety and Learning you will provide support to the Associate Director of Quality in leading the response to patient safety, embedding of the Patient Safety Incident Response Framework and oversee the patient safety team at a strategic level, ensuring learning and improvements are shared across the organisation.



The successful candidate will lead on a broad range of patient safety and clinical governance activities, in liaison with other key professionals within the Trust. You will provide expert support to the organisation and system playing a key role in the development of a patient safety culture, safety systems and improvement activity ensuring that systems thinking, human factors understanding and "just culture" principles are embedded in all patient safety processes across the Trust.



This post will play a key role in supporting the Patient Safety Partners within the Trust to ensure that the patients voice is heard with regards to patient safety activities and championing of patient co-design.



We are looking for an authentic, senior leader to drive patient safety with enthusiasm. A proven background in patient safety and an improvement mindset is essential.



Key Focus



1. The Head of Patient Safety and Learning will provide compassionate and collaborative leadership and provides the Trust with expert knowledge and advice on all patient safety matters within the organisation including the development of a patient safety culture and safety systems based on relevant legislation, national and local agreements, and policies and procedures.



2. Provide patient safety expertise and leadership within the organisation; demonstrating compassionate leadership, visibility and supporting the continued development of the patient safety culture. Work with clinicians and Trust Managers in developing patient safety and learning strategies and interventions including local, national and international initiatives to address challenging areas for the organisation.



3. The Head of Patient Safety and Learning will oversee complex patient safety investigations where expert opinion is needed, and will lead on safety improvement/ initiatives, ensuring that systems thinking, human factors understanding and just culture principles are embedded in patient safety processes.



4. Day to day operational management of the patient safety team and the Ulysses systems team, directly managing the team, setting and monitoring objectives, carrying out appraisals and having an overview of all work being carried out, ensuring the organisational objectives are met.



Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:



Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development



Widening access (anchor institution) and employability



Improving the experience of staff with disability



Improving the EDI literacy and confidence of trust staff through training and development



Making equalities mainstream



For further information on the job description and responsibilities, please review the attached .