Job Description

Head of Pricing - Saga Insurance
Salary 100,000 to 130,000 DOE
Permanent
Hybrid / London
Saga Insurance is recruiting a new Head of Pricing to join the business at the end of 2025.
This is a senior leadership position, you will be responsible for overseeing the end-to-end pricing strategy, design, and execution within Saga's specialist insurance operation. You will be a credible pricing leader, keen to join our team of pricing and data experts.
You will demonstrate integrity, effectiveness, and competitiveness of all pricing-related processes, underpinned by robust analytics, regulatory compliance, and continuous improvement. This is a pivotal part in driving commercial performance, supporting trading decisions, and safeguarding the organisation's market position through expert management of pricing frameworks, predictive modelling, and data-driven insights.
We work in a hybrid way at Saga both at home and in the office. The commercial team work mainly from London and tend to have a pattern of 2 office days a week. When we do come together as a team, it allows us to grow and learn plus it is a great opportunity to socialise and celebrate too!
Role Responsibility

• Pricing Algorithm Maintenance and Design: Lead the design, development, and ongoing refinement of pricing algorithms to ensure accuracy, fairness, and commercial competitiveness.

• Predictive Modelling and Model Monitoring: Develop and oversee the deployment of predictive models for pricing.

• Model Development and Enhancement: Drive the development of new pricing models, incorporating advanced statistical and machine learning techniques to improve pricing precision and risk assessment.

• Data Enrichment and Feature Engineering: Identify, source, and integrate additional data sets to enrich pricing models.

• Pricing Adequacy Definition and Review: Define pricing adequacy standards and conduct periodic reviews to ensure pricing remains aligned with business objectives, risk appetite, and market trends.

• Panel Insight, Product Development: Oversee the creation and enhancement of panel insight products, providing actionable intelligence to inform pricing and commercial strategies.

• Data Preparation for Pricing Processes: Ensure that data utilised in pricing processes is accurate, timely, and fit for purpose.

• Management Information (MI) and Modelling: Deliver high-quality management information and analytics to support pricing decisions.

• Regulatory and Conduct Review: Lead regular reviews to ensure all pricing practices comply with relevant regulations and conduct standards, including fair value and transparency requirements.

• Attestation of General Insurance Pricing Practices: Provide formal attestation of adherence to general insurance pricing regulations and industry best practices, supporting senior management and regulatory submissions.

Continuous Improvement and Framework Management

• Process Optimisation: Champion the continuous improvement of pricing processes, identifying opportunities for efficiency gains and enhanced accuracy.

• Management of the Pricing Framework and Controls: Maintain and enhance the pricing framework, ensuring robust governance, documentation, and control mechanisms are in place.

• Pricing Rule Review and Maintenance: Oversee the regular review and updating of pricing rules to ensure compliance, consistency, and alignment with business objectives.

The Ideal Candidate
You will have an accomplished career in pricing analytics, or actuarial roles within general insurance or a similar regulated environment. A natural leadership and team management style.
You will also need to be able to demonstrate the following experience and qualifications;

• Proficiency in statistical modelling, machine learning, and advanced analytics tools (e.g., Python, R, SAS).

• Have previously used WTW Radar software or similar applications.

• Strong background in data preparation, feature engineering, and algorithm development.

• Demonstrable experience in managing pricing frameworks, controls, and regulatory compliance.

• Proven track record in leading projects and cross-functional teams.

• Excellent communication, stakeholder management, and presentation skills.

• Strong commercial acumen and the ability to translate analytical insights into actionable business recommendations.

• Strategic thinker with a hands-on approach to problem-solving and delivery.

• Meticulous attention to detail, coupled with the ability to see the bigger picture.

• Resilient, adaptable, and open to change in a fast-paced environment.

• Unquestionable integrity, professionalism, and commitment to ethical practice.

Regulatory & Compliance Responsibility

• Ensure full compliance with all applicable regulatory and conduct requirements relating to pricing and general insurance.

• Lead the attestation process for pricing practices, preparing and submitting necessary documentation to regulatory bodies.

• Maintain up-to-date knowledge of regulatory developments and industry best practices, embedding these within pricing processes and controls.

Desirable:

• Bachelor's or Master's degree in Mathematics, Statistics, Data Science, Actuarial Science, Economics, or a related field.

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
Package Description
At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.
BENEFITS AVAILABLE TO ALL COLLEAGUES:

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 15%
• Car allowance 4,800 per annum
• Private medical insurance after 1 years' service
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

About the Company
Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.
We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.
We're committed to making sure that colleagues can be their best, be themselves and make a difference - more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.
Thanks to our people, Saga has been ranked 6th in the UK's Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.
We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We're also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.
Your application will have fair consideration, and you'll receive personal communication throughout your applicant journey when you apply to join Saga.
For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga
Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
#LI-KF1

Skills Required