Muzz is looking for an experienced and empathetic Head of Product to build and lead our product management function. Reporting directly to the CTO, you will be a key member of our product leadership team, responsible for translating our company's vision into a clear, actionable product strategy that drives our growth and serves our 15 million members.
This is a unique opportunity to build a world-class product culture from the ground up in a fast-growing, mission-driven company.
This is a hybrid role requiring you to be in office every Tuesday and Thursday.
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What we're looking for
We are looking for a passionate and strategic leader with a deep-seated empathy for the user. You will have a demonstrated ability to translate high-level business goals and vague problem spaces into a clear, actionable product strategy and roadmap.
As a natural mentor, you will have a passion for developing talent and will be responsible for building our product management team from scratch.
Your exceptional communication skills will enable you to articulate a clear vision, influence peers across the business, and get buy-in from executive stakeholders, including the CEO and CTO.
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Key Responsibilities
Strategy & Vision: Understand our growth map, own the product roadmap, and build quarterly initiatives for the product squads to execute on.
Leadership & Management: Build our product management team from the ground up. You will be responsible for hiring, mentoring, and performance managing the PMs operating across the business.
Execution: Directly manage the day-to-day operations of the central Product Strategy squad, which includes User Research and Product Analytics.
Insight-Driven Prioritisation: Prioritise User Research and Product Analytics projects to ensure we are focused on the most impactful work. Listen to member feedback via the Head of Support and prioritise accordingly.
Cross-Functional Collaboration: Work closely with the Heads of Support and Trust & Safety to ensure their tooling needs are met and any safety or compliance concerns are prioritised.
Product Delivery Lifecycle: Communicate initiatives clearly to squads, be involved in the early design stages to ensure solutions solve for the core problem, and lead the post-project analysis to determine the impact and next steps.
Driving Growth: Drive the key results for the product organisation, including metrics such as user engagement, retention, feature adoption, and conversion rates.
Customer messaging: Working with Product Marketing to ensure our features and customer journeys are well positioned for our members
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Requirements
Must-Have Requirements
8+ years of experience in product management, with a proven track record of shipping successful B2C mobile products.
2+ years of direct line management experience, including hiring, mentoring, and performance management.
Demonstrated experience in translating high-level business goals into a clear and actionable product roadmap.
Strong proficiency in querying data through analytics tools to drive product decisions and a proven ability to lead data-informed initiatives.
Exceptional communication and stakeholder management skills, with experience gaining buy-in from executive teams.
Comfort in shipping quickly, experimenting and learning from the results
Experience in building out a framework for product strategy in a business
Experience working on mobile-first products
Comfort in user research practices and helping facilitate them
Experience in looking at data to make informed decisions
Nice-to-Have Requirements
Experience in social media, dating apps, or platforms with a strong focus on user-generated content and community is highly desirable.
Comfort with tools like Linear, Coda, Thoughtspot & Figma
Familiarity with SQL
Why join Muzz?
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We're a profitable Consumer Tech startup, backed by Y Combinator (S17) and based in London . Join our fast growing team and work on an amazing product that's changing the world.
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A great product
We're the leading app in this space with over 12 million members worldwide and counting!
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Level up quickly
Work with talented, generous people on the kinds of challenges you'll be proud to share.
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A diverse team
We have people from all walks of life all adding their unique perspective. Muslims and non-Muslims, cat lovers and dog lovers. Everyone is welcome!
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Meaningful equity
We're all working together to succeed and everyone on the team gets a slice of the pie.
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A day off per month to learn
We value curiosity, that's why the last Friday of every month is set aside for you to learn and develop.
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International travel
We fly the whole team to somewhere amazing twice a year to connect and have fun.
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Regular socials
Mini golf, hikes, super competitive Catan nights - we've done it all. Maybe you'll be at the next social?
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Generous Holiday / PTO
All full-time members get at least 33 days of holiday, regardless of where they live.
Our hiring process
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We pride ourselves on making fast hiring decisions.
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Step 1.
Submit your CV.####
Step 2.
An initial video call.####
Step 3.
Complete a technical exercise.####
Step 4.
Interview (in person or remote)####
Step 5.
Receive an offer!
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