Job Description

We are seeking a dynamic and experienced Head of Platform for Cloud to lead our infrastructure engineering teams. This pivotal role will oversee the implementation and operational management of both our cloud platforms and on-premises technologies, ensuring they are robust, scalable, and secure. With a current hybrid configuration and an ambitious migration plan over the next three years, this is a truly exciting time to join DHCW and lead a large infrastructure-focused engineering team of over 30 staff. As well as the cloud platforms you will also be responsible for the existing on-premises estate of Server/storage, SQL, Linux, and Citrix platforms.



Apply today or reach out to find out more about the role - contact information at the base of the advert.



Qualifications and skills



Proven experience and knowledge of on-premises infrastructure and cloud platform ( Azure and GCP ) management and architecture.

Strong leadership and team management skills.

Excellent problem-solving and decision-making abilities.

Strong communication and collaboration skills.

Compassionate leader, embracing the mentoring role, and supporting career pathways

In depth understanding of ITSM processes for managing operational teams

Understanding, experience, and desire to streamline through automation and use of Infrastructure as Code (IAC).



Skilled at both reviewing and developing complex technical and business level documents



In this role, your main duties will be as follows



Serve as subject matter expert for multiple engineering disciplines and escalation point for the team. Lead and manage resources, including recruitment and discipline issues. Work with senior infrastructure leadership to design, implement, and operate services. Plan and oversee major budgets. Ensure KPIs are met, services are continually optimised, resilient, cyber improved and maintain technical documentation. Actively participate, align with audit processes such as ISO27001. Implement new services with best practice, approved by Technical Design Authority Group, providing constructive feedback as appropriate. Manage installation and resilience testing of cloud and on premises infrastructure. Identify, manage, and mitigate operational risks, including options papers for complex risks. Effectively manage assets and lifecycle of infrastructure. Represent department, directorate, or business in wider meetings inside and outside NHS Wales.

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.



Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.



Join our game changing, life-saving team and start making a real difference to health and care services in Wales.



Lead the implementation and operational management of DHCW's cloud platforms and on-premise technologies

Be an integral part of the transition programme from on premises to cloud

Collaborate with cross-functional teams to design and implement cloud solutions that meet organizational needs.

Ensure the security, reliability, and scalability of cloud infrastructure and on-premise technologies.

Drive continuous improvement and innovation in cloud services, through automating and optimisation.

Manage multiple vendor relationships

Mentor and develop a high-performing Infrastructure engineering team.

Develop career pathways and align training to the career pathway to support existing staff



The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.