Job Description

Based in our warehouse in Coventry, with some travel across the West Midlands

30 hours per week

36,124 FTE (NJC Level 26)

About the Role

Carriers of Hope is looking for a skilled and motivated individual to lead the logistics and practical support side of our work. This is a key leadership role, responsible for making sure that essential donated goods--food, clothing, furniture, and baby items--are received, organised, and distributed efficiently to the refugee and migrant families we support across Coventry.

You'll oversee multiple projects, manage a committed team of staff and volunteers, and help shape the systems that make our work possible. From running our warehouse and coordinating van deliveries, to leading the House to Home furniture scheme, this is a hands-on, people-focused role with real impact.

We're looking for someone who brings strong coordination and problem-solving skills, has experience in logistics or operations, and is confident leading a team in a fast-moving environment. You'll also play a key role in embedding sustainability into everything we do. A full, clean UK driving licence is essential.

What We Offer

A generous annual leave allowance A welcoming, multicultural team environment The opportunity to be part of work that directly improves people's daily lives A role where your leadership will help deliver practical support with dignity and care

Who We're Looking For

Essential

Experience in logistics, operations, or warehouse management. Strong leadership and coordination abilities with diverse teams. Commitment to environmental sustainability and circular economy principles. Strong IT and administrative skills. Excellent time management and problem-solving ability. Full, clean UK driving licence.

Desirable

Experience in the charitable or community support sector, particularly with migrant communities. Familiarity with donations management or furniture reuse. Knowledge of PAT testing or vehicle compliance. Experience monitoring expenses and reporting for funders.

In order to safeguard our clients, the successful candidate will be required to provide 2 references and undergo an enhanced DBS check.

Inclusion Matters to Us

We actively encourage applications from individuals with

lived experience

, including people from

refugee and migrant backgrounds

. We give

preference to client volunteers

who meet the essential criteria for this role, as part of our ongoing commitment to supporting progression and creating meaningful pathways into paid employment.

Full Details

The Full and Person Specification can be found here:

carriersofhope.org.uk/vacancy-head-of-response-and-logistics

How To Apply

Please send your

CV

and a

covering letter

to:

steffi@carriersofhope.org.uk

Your covering letter should explain:

Why you're interested in this role How your experience and skills make you a good fit
It should be

no longer than two A4 pages

, but feel free to keep it shorter if you can say everything you need to in less space.

Prefer to tell us in a video? That's encouraged -- it gives us a chance to see your passion and hear directly from you. You're welcome to send a

short video (max 4 minutes)

instead of a written letter if that suits you better.

Closing Date - Friday June 20th 2025 at 5pm

Interview Date - Monday July 7th 2025

Our Inclusive Recruitment Practices

At Carriers of Hope, we are committed to making our recruitment process as inclusive and supportive as possible. We want

everyone

to have the opportunity to apply and take part fully, regardless of background or circumstance.

We offer the following support:

Help with the application process

through trusted partners, including Coventry City Council's

Migrant Employability Programme

Alternative formats

- you're welcome to submit a video instead of a written covering letter (up to 4 minutes long)

Interview questions in advance

, to give you time to prepare

Support with travel costs

for attending interviews if needed

Adjustments at any stage

of the process -- just let us know what would help
We're also happy to talk through the role with you before you apply, if that would be useful.

If you need any

adjustments or support

, whether during the application or interview stage, please get in touch. You can contact us confidentially at:

steffi@carriersofhope.org.uk

We're here to make the process work for you.

Job Types: Part-time, Fixed term contract, Temp to perm
Contract length: 12 months

Pay: 36,124.00 per year

Expected hours: 30 per week

Benefits:

Additional leave Company pension Free parking Sick pay
Licence/Certification:

Driving Licence (required)
Work Location: In person

Application deadline: 20/06/2025