Job Description

ROLE PURPOSE



Reporting to the Chief Financial Officer, the Head of Risk & Compliance will be accountable for our effective risk management strategy, providing oversight and assurance to ensure that the business meets all relevant regulatory and legislative requirements.



The successful candidate will champion a culture of compliance, raising awareness and providing advice on regulatory aspects across the business, ensuring that we are compliant with our internal business processes as well as all relevant regulatory and legislative standards including, but not limited to, those governed by the Financial Conduct Authority, Payment Card Industry, OFCOM and GDPR.



CORE RESPONSIBILITIES



Develop, lead, and implement a robust Regulatory Compliance framework, ensuring a compliant working environment, with the business identifying and meeting/exceeding all relevant regulatory requirements.

Design and embed robust governance and reporting of regulatory compliance and crime matters to Exec level, identifying trends and providing recommendations for action

Establish routine reviews of all critical metrics, ensuring stakeholders are held to account

Lead collaborative relationships with senior stakeholders across the business to embed the strategies, to create a culture of compliance to minimise and mitigate significant risk exposures. Monthly review meetings with function leads on compliance catch-ups.

Coordinate and lead Compliance Committee meetings, identifying agenda items and documenting actions and outcomes. Members being both Exec and Functional heads.

Review regulatory changes making proposals where necessary to ensure compliance (forward horizon scanning and interpretation of compliance and risk landscape)

Lead, establish, develop, and maintain external strategic level relationships with relevant legal agencies, security experts and relevant government bodies

Continually risk assess company practices and policies, conducting regular compliance reviews of internal departments, and developing internal policies and procedures (along with the Legal Counsel). Auditing both departmental compliance effectiveness and adherence.

Provide internal review of Customer Finance team operations, ensuring internal and external needs are met.

Prepare compliance documentation for statutory, legal, and regulatory purposes and publish/file as required.

Source monthly compliance data from across function areas and produce the monthly compliance update for the Board.

Own and maintain the corporate risk register. Holding regular meetings with functional leads and reporting to the Exec/Board.

Lead and direct corporate investigations involving financial irregularity, whistleblowing allegations and enquiries that are complex or highly sensitive



SKILLS AND EXPERIENCE



Experience of working in a regulated environment ideally within the retail/consumer sector

Previous experience in a role responsible for compliance or equivalent role

Solid knowledge of relevant regulations and legislation

Strong commercial awareness, understanding financial impacts of any issues or planned resolutions

Able to present to the board, audit committee and management on risk and control issues including internal audit, enterprise risk management, fraud, and corruption

Ability to interpret compliance and risk requirements and translate them into practical operational processes

Project management and change management experience

Benefits:

Employee discount:

amazing discounts available on all Oak Furnitureland products after successful completion of probation

Life assurance:

free cover of a minimum of two times your annual salary up to the age of 65

25 days holiday per year plus bank holidays

Birthday:

an additional day off for you to celebrate your birthday

Hybrid working

Pension:

4% employee contribution matched by the company

Employee Assistance Programme:

gives all employees access to both telephone and face-to-face counselling services

My Rewards Programme:

offers discounts on everything from restaurants and supermarkets, to entertainment and holidays

Free on-site parking