Job Description

Job Title:

Head of Sales & Company Operations

Working Hours:

Monday - Friday, 7:00 am - 5:00 pm

Reports To:

Managing Director

Job Purpose:

To lead and oversee the company's sales and operational functions across multiple branches, ensuring business growth, excellent customer service, and efficient day-to-day operations. The role involves managing branch managers and staff, developing sales strategies, maintaining strong supplier relationships, and driving performance to achieve company objectives.

Key Responsibilities:

Operational Leadership

Oversee day-to-day operations across branches in Harlow and Highams Park. Manage staffing levels, staff holidays, and ensure effective resource allocation. Implement and manage showroom and branch changes, ensuring smooth operations. Monitor and improve customer service standards across all branches.

Sales & Business Development

Lead sales performance and ensure achievement of branch and company sales targets. Develop customer accounts and identify new business opportunities. Set objectives for branches, monitor performance, and take corrective actions where required. Support branch teams in driving revenue growth through effective sales strategies.

Leadership & People Management

Lead, motivate, and support branch managers and staff to deliver strong results. Monitor team performance, conduct reviews, and provide coaching and development. Ensure staff wellbeing, engagement, and retention through effective leadership.

Supplier & Stakeholder Management

Develop and maintain strong relationships with key suppliers. Negotiate terms where appropriate to maximize profitability and service. Collaborate with external partners to enhance the company's competitive edge.

Key Skills & Attributes:

Strong leadership and people management skills. Proven track record in sales growth and business development. Excellent organisational and problem-solving abilities. Ability to motivate teams and drive high performance. Strong commercial awareness and negotiation skills. Customer-focused with a commitment to excellent service.

Compensation:

Base Salary plus target-based performance bonus Company Car
Job Types: Full-time, Contract, Commission

Pay: 40,000.00-45,000.00 per year

Benefits:

Company car Company pension
Work Location: In person