Job Description

Job Title: Head of Service Change
Location: Chippenham, Wiltshire + Hybrid Working Arrangements
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent or Fixed Term Contract
Role ID: SF67220
At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Head of Assurance and Governance at our Corsham site.
The Role
As the Head of Service Change, you'll have a role that's out of the ordinary. Supporting our customers delivering on their missions and creating a safe and secure world. Skynet has played a critical role in connecting our front-line commands, government partners and allies. It is an important capability for ensuring UK security and prosperity.
Day-to-day, you'll be responsible for driving cohesion of activities across multiple delivery teams, functions and stakeholders to deliver outcomes. We are on a mission to transform military space communication services and Skynet for a new era, for new challenges and you'll play a critical leadership role in delivering this transformation, whilst maintaining service commitments and inspiring both existing and a new generation of people and talent.

• You'll support the promotion of our space communication capabilities, working with the Head of Service Management and the Head of Integration to ensure we maintain the integrity of our service delivery whilst transforming our service for the future.
• Accountable for transition into service of all programmes and projects that must be run into the service teams from Skynet, across Service Delivery and Technical Infrastructure.
• Responsible for leadership of our transition service delivery teams, building a strong delivery ethos with the right collaborative behaviours and positive culture. As time and scope grow, managing and right-sizing the team with appropriate skill sets will be required.
• Responsible for ensuring appropriate governance and process is in place across the Service Delivery teams, including delegation of technical authority and decision making, and that it complies with the Mission Systems processes.
• Participation in informal and formal qualification activities including the preparation of Integration, Test and Acceptance Test Plans and Procedures, Acceptance Test Reports and Verification Cross Reference Matrices as part of the Integration, Verification, Validation, and Qualification phase of Projects
• Proactively identify new solutions and technologies to improve our capability offering.

This role is full time, 37 hours per week and provides hybrid working arrangements with days onsite and days working from home.
Essential Experience of the Head of Service Change

• Demonstrable experience of leading high performing teams with exceptional people skills.
• Experience in Technical delivery, service delivery and business management.
• Experience in Strategic Communications, Space based communications or telecommunications.

Qualifications for the Head of Service Change

• Bachelors Degree in a relevant Business or Engineering discipline or equivalent relevant professional experience.

Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at .
What We Offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.
We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Closing Date: 05/09/2025
#MISYS

Skills Required