Head Of Student Experience (induction, Transition And Retention)
Job Description
Head of Student Experience (Induction, Transition and Retention)
An exciting opportunity is available as part of our Student Services team at the University of Chester on a 12 month fixed term contract basis (maternity cover).
As the Head of Student Experience (Induction, Transition and Retention), you will take operational responsibility for the Student Experience Team. This includes the day to day management of Student Experience Projects Manager, Induction and Transition Manager, and Student Experience Coordinators. You will take the lead role in the operational, and strategic management of delivering proactive induction, transition, retention, and support services for all students, with a special focus on students who face barriers/additional challenges in Higher Education. You will play a critical role, working closely with senior academic and service leads, in ensuring the provision of an outstanding student experience across all University sites, acting as a key point of contact at the University Centres
You should have strong interpersonal and communication skills. With experience of initiating and implementing evidence-based initiatives which deliver improvements to the student experience. As well as substantial previous experience of working within student-facing support services, in a higher education or similar environment.
Department/Division
Student Services - Development
Location
Exton Park
Salary
44,746 to 50,253
Post Type
Full Time
Contract Type:
Fixed Term
Closing Date
23.59 hours GMT on Sunday 02 November 2025
Reference
0766-25
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Job Detail
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Job IdJD4019942
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationChester, ENG, GB, United Kingdom
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EducationNot mentioned