Job Description

At Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.


We are the beating heart of our UK business, operating a network of cutting-edge warehouses and offices that use proprietary technology to optimise the supply chain. We provide our employees with a career full of opportunities and variety, where no two days are ever the same.

About the Role

Following a pivotal shift in our operational structure, we are looking for a Head of Supply Chain to lead the commercial and operational foundations of our partner supply chain. Reporting directly to the Director of Business Planning, you will be accountable for the end-to-end performance of the Morrisons Supply Chain and inbound operations across our shared Ocado Logistics network.


This is a high-impact leadership role. You will lead an established team through new ways of working, acting as the primary senior contact for Morrisons while navigating complex stakeholder environments. Utilizing our proprietary Ocado Smart Platform (OSP) software, you will set the strategic direction for a function working with one of the fastest-growing retailers in the UK.

Key Responsibilities

Strategic Supply Chain Performance: Oversee end-to-end performance, including website availability, inventory management, and outbound service outcomes. Senior Relationship Management: Act as the primary link between Ocado Logistics and Morrisons, building high-trust partnerships to ensure joined-up strategic decision-making. Inbound Governance & Flow: Oversee inbound network governance across shared-user sites, ensuring capacity is managed effectively to protect service levels for all partners. Team Leadership & Transformation: Lead and develop a multidisciplinary team, fostering a culture of accountability and performance during a period of operational change. Analytics & Technology Integration: Partner with Ocado Technology and Analytics teams to ensure software developments and insights reflect real-world supply chain requirements. Continuous Improvement: Oversee inbound optimization and network efficiency by identifying and addressing root-cause issues.

About You

Supply Chain Leadership: Significant experience leading supply chain functions in high-volume, complex FMCG or e-commerce environments. The "Architect" Mindset: A proven ability to build upon existing processes to create more efficient, scalable operating models. Influential Communicator: A credible leader able to influence outcomes with external partners and internal leadership through clear, data-driven narratives. Operational Judgement: The ability to resolve complex trade-offs between retail needs, logistics operations, and proprietary technology. Resilient Leadership: A track record of managing and developing specialist teams while maintaining service stability during times of change.

How We Hire

Our process is designed to ensure we find the right fit for our unique environment. It typically involves:

Recruiter Consultation: An initial conversation to discuss the role and your background. Stakeholder Interviews: In-depth discussions with senior management focusing on your experience and approach to problem-solving. Site Visit & Final Conversation: A visit to one of our cutting-edge Customer Fulfilment Centres (CFCs) to see the operation in action, followed by a final conversation to ensure the role and environment are the right fit for you.

What You Can Expect in Return (plus more!)

Annual Bonus: Up to 25% On-Target Business Performance (OBP) bonus. Shares: 4% share allocation in Ocado Group. Flexible Work: 30 days per year 'work from anywhere' policy. Hybrid Model: 2 days a week on site Wellbeing Support: Access to dedicated apps and an Employee Assistance Programme. Generous Leave: 25 days (rising to 27), with an option to buy more. Financial Security: Up to 7% pension match, Private Medical Cover, Income Protection, and Life Insurance. Shopping: 15% discount on Ocado.com.

Disclosure & Diversity

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

We truly value the time and effort it takes to apply for a role at Ocado Logistics. While we strive to respond to every candidate personally, the high volume of interest we receive means this isn't always possible. If you haven't heard from a member of our team within 4 weeks, please assume that your application has been unsuccessful on this occasion. We appreciate your interest in joining us and wish you the best of luck with your search.