Job Description

We have an exciting opportunity for an experienced Head of Supply Chain Management to join our highly skilled and knowledgeable team within Capita Learning. You will establish the most effective marketplace of training and learning providers to meet client leaning needs and deliver high quality, competitive L&D solutions. You will play an integral part in establishing the ability to generate new income streams from the supply chain.

We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible. Job title: Head of Supply Chain Management : We have an exciting opportunity for an experienced Head of Supply Chain Management to join our highly skilled and knowledgeable team within Capita Learning. You will establish the most effective marketplace of training and learning providers to meet client leaning needs and deliver high quality, competitive L&D solutions. You will play an integral part in establishing the ability to generate new income streams from the supply chain. Capita Learning is a strategic learning partner to our clients, supporting our clients to deliver transformation in their business outcomes through effective learning interventions. We have a wide range of learning capabilities, more of which can be found here: https://www.capita.com/expertise/people-solutions/access-to-skills/learning What you will be doing:

• Defining the supply chain strategy to meet forecasted demand and keep us connected to Industry leaders and innovators
• Managing the maintenance and development of the master list of contracted suppliers that are market leading
• Ensuring effective processes and controls for contracting with suppliers and adherence to Capita policies and client flow-downs
• Ensuring fulfilment of client requirements through integration of the end-to-end processes across operations
• Own and develop supplier reporting, providing strategic market insight and recommendations for service or commercial improvement
• To develop and maintain supplier relationships and embed performance-driven tiering arrangements
• Ensure supplier performance meets expectations through establishing the framework for review meetings, audit and general performance management metrics
• Develop and execute the strategic plan in collaboration with Capability Leads, Learning Partners and Group Procurement to drive quality and commercial benefits to clients and Capita.
• Manage a team of Procurement and Supplier relationship specialists

What we are looking for:

• Demonstrable evidence of operating services that include a supply chain to meet client needs
• Experience in procurement and supplier relationship management
• Demonstrable evidence in senior-level client engagement to influence change, directly and through collaboration with account management teams
• Experience of managing to financial targets and P&L accountabilities
• Evidence of operating in a high transaction volume service business with multiple supplier relationships and commercial models
• Experience in managing business projects
• Excellent verbal communication skills at all levels
• Experience of sourcing processes and e-tools
• Proven proficiency in prioritising critical issues and managing workflow.

About Capita Learning: Capita Learning is a leader in Learning and Development Transformation. Our expertise covers everything from strategic learning consultancy to managed learning services, curriculum design and training delivery to digital and competency management. We also specialise in apprenticeships and pre-employment programmes. You’ll be joining a team who are passionate about innovation and who take pride in making learning and training the best experience possible. What we hope you’ll do next: Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, you can contact Jo Robinson at joanna.robinson@capita.com All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time. We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. Location: Reading Time Type: Full time Contract Type: Permanent