Job Description

Company Description

Informa is a leading international events, intelligence, and scholarly research group.

We are the specialist\'s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs, and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 10,000 colleagues working in more than 30 countries.

Group Technology Overview

Group Technology (GT) is a central technology function sitting within Informa\'s Global Support division. It manages, supports and delivers technology services for all Informa divisions. Responsibilities include Architecture, Product Platform Delivery, Programme and project delivery, Infrastructure, Application support and development, Security Operations and Service Management.

Under a new Group Technology leadership team, we are looking to improve maturity across all technical capabilities to help grow and thrive into the future. At the heart of that goal is the need to embark on a transformational journey to deliver a step change across our systems, culture and ways of working to support the strategic aspirations of the Group - as we pivot from being a predominantly face to face business and leverage the strength of our brands in an omnichannel and digital environment.

As such, Group Technology is embarking on a clear roadmap for the modernisation of legacy services whilst developing new platforms, solutions and techniques that transform the department into an enabler of reliable, scalable and secure services that support Informa\'s digital agenda and diverse customer landscape.



Purpose of the Role

A new Technology Change Team and operating model is being designed, which will develop and implement processes, artefacts, tools, and behaviours to enable more effective and efficient delivery of business value across the organisation, catering for both traditional and more agile/innovation-focused delivery approaches. This new team will consist of the following capabilities: Strategy & Demand Planning, PMO & Reporting, and Change Excellence.

The Head of Technology PMO will lead the PMO & Reporting team and will need to be a seasoned PMO leader, have excellent stakeholder engagement skills, consulting and influencing at a senior level. Their sole function is to help deliver better business outcomes through the support, enablement and assurance of change. This is an enabling, collaborative role that uses \'just enough governance\' to assure quality, timeliness and effective delivery of change.

Design, build and lead the new Technology PMO function

• Work with key stakeholders to understand current and define target PMO capabilities needed to deliver technology change (within and across the Informa divisions). Evolve the PMO operating model, along with supporting processes, artefacts, tools, and behaviours.
• Assume line management of a small team of PMOs. Review and evolve the design and scale of the PMO team, owning internal transitions and hiring. Lead a team of highly skilled and experienced professionals, creating clear career pathways, providing direction, and instilling a sense of team and collaboration
• Champion the PMO discipline and its value to Informa in aligning investments, minimising cost and maximising Return on Investment.
• Build support for the new PMO function, proving value and managing resistance from key stakeholder groups. Role model collaboration and customer-focused ways of working.

Help to ensure demand is effectively aligned with the organisation\'s strategy and priorities eg:

• Partner with Demand & Planning to design and facilitate \'just enough\' governance to ensure demand is effectively understood, prioritised, shaped and funded.
• Enable smooth progression through governance forums, minimising rework and supporting fast decision-making.
• Enable effective resource planning and scheduling through the provision of process and tooling

Change Standards, Governance, Assurance and Reporting

• Help to improve the quality of change delivery by promoting adherence to standards for managing projects, including processes, forums, and templates.
• Ensure stakeholders are supported in navigating change processes, understanding roles and responsibilities and how to plan and engage with decision-making forums.
• Chair key governance forums. Ensure meetings/forums have appropriate input documentation, to good quality and that agendas are well prepared with clear decisions and actions.
• Build and deliver a demand/project reporting capability across the organisation, associated data, and tooling practices. Seek stakeholder input to evolve data and insights, ensuring usefulness for business decisions.
• Provide critical data and insight into the Chief Technology Strategy Officer, Director of Technology Change and key stakeholders on technology demand and project performance.
• Create and implement a training process for new starters in key change roles (e.g. PMs).
• Lead the design and implementation of relevant (eg PPM) tooling

Value and Finance

• Partner with finance teams to develop and embed a good practice for project finance management (total cost of ownership, business case, benefits and cost tracking).
• Collaborate with Divisional and Technology leadership, and Finance teams, playing a lead role in coordinating data and insights around Technology change costs, benefits, risks, and opportunities as part of 3 Yr. Planning cycles (PPP) and budget requests.

Change Excellence/Capability

• Own, publish and continuously modernise standard PMO role definitions, job families, career paths and capabilities.
• Provide guidance on project standards and run related capabilities e.g. Conduct project health checks, provide guidance on risk, issue and dependency management.
• Run a data-driven cycle of continual improvement activities, identifying trends and opportunities for improvement.

Qualifications

• Extensive experience leading a Central or Portfolio PMO Team supporting multiple initiatives, and in running and improving PMO/governance activities.
• P3O Practitioner or MoP Practitioner is preferred, alongside PMO Leadership experience.
• Experience chairing senior management meetings and governance forums, as well as issuing and visualising reporting and Management Information data.
• Strong stakeholder engagement and relationship building skills in senior management forums. Ability to influence without authority.
• Experience providing leadership, and coaching to other PMO team roles.
• Evidence of continuously improving PMO practice and leading a PMO team through change.
• Leveraging strong data literacy skills, and experience of financial and Management Information, and reporting for both waterfall and more agile /iterative deliveries.
• Experience working with PPM/Project tools and ideally managing them.

Additional Information

This job advert is scheduled to close on Monday 11th September

Our benefits include:

• Tailored development opportunities and on-demand access to thousands of courses on LinkedIn
• Balance time in the office with time working remotely, feeling fully supported wherever you are
• 25 days annual leave, 4 days for volunteering and a day off for your birthday!
• The chance to work from (almost!) anywhere across the globe, four weeks a year
• Competitive and rewarding benefits, tailored to each of our regions
• Work with high quality specialist products
• Bright and friendly staff who are all \xe2\x80\x9cexpert\'s experts\xe2\x80\x9d and additional training and development for helping you achieve your career aspiration
• The chance to become an Informa shareholder, with extra rewards just for colleagues
• Regular social events and networking opportunities

We know that sometimes the \'perfect candidate\' doesn\'t exist, and that people can be put off applying for a job if they don\'t fit all the requirements. If you\'re excited about working for us and have most of the skills or experience we\'re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

Please let us know of any adjustments we need to make for you to show us your best self. We want all of our candidates to shine in the recruitment process!

See how Informa handles your personal data when you apply for a job at

Informa