Job Description

Salary: Circa 60,000.00 (depending on experience)
Working hours: 35 hours per week
Duration: Permanent
Location: Somerset
About the role
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Head of Volume Personal Lines to join our Community Broking team in their Taunton and Swansea office.
An exciting project to build a successful business built on strong foundations of regional personal lines insurance. Responsibility to drive and grow a specialist centre of excellence. With a purpose to lead the strategy for volume Personal Lines and the centre of excellence ensuring growth, cultural, operational and innovation objectives are met. Directing and managing the business in support of the overall business strategy.
You will need to be able to commute between our Taunton and Swansea offices where necessary, as well as our other Community Broking offices on an adhoc basis.
Why join us?
Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group--where all profits go to charity and good causes.
What you'll be doing

• Building a strategy with a combination of efficiency, innovation, great advice and high class client service
• Be accountable for delivering a multi channel client interaction wheel modernising our approach to Personal Lines
• Support, motivate and instil a culture of professional development within the team, including qualifications, product and technical knowledge with relevant competency levels achieved and maintained
• Operate within an agreed financial and resource budget; prioritising and allocating resource effectively and recruiting suitable people in accordance with current employment legislation
• Maintain own technical competence with an in depth knowledge of all relevant products, market trends and underwriting guidelines to effectively assist with referrals and handle a variety of complex work

What you'll need to have

• Experience in digital strategy, robotics and AI beneficial
• Excellent leadership skills, ability to motivate, communicate engage teams across multiple locations required
• Proficient in creating a results driven team, focusing both in the short & long term, whilst empowering individuals to focus on their goals
• Knowledgeable of Financial Conduct Authority, Health & Safety at Work, GDPR, Money Laundering, Employment Law and any relevant regulatory and legislative requirements which affect the business
• Confident and capable in communicating, presenting, networking, managing relationships and providing an excellent client experience

What makes you stand out

• Hold Chartered Insurance Certificate of Insurance
• Hold or Willing to work towards a Chartered Insurance Institute Diploma in Insurance

What we offer

• 28 days annual leave plus bank holidays
• Your birthday off
• Group Personal Pension
• Individual Private Medical Insurance
• Bonus scheme
• A holiday buy scheme
• An array of health and wellbeing benefits, company cash plan, income protection and life assurance
• Enhanced sick pay and parental leave
• Support and funding toward study and professional qualifications
• Paid time off for volunteering

Hear from the hiring manager
"Lloyd & Whyte Community broking is focused on bringing insurance back to the community! Focusing on delivering excellent client service and solving client's cover and claims issues. We are looking for an ambitious, innovative and growth driven leader to join our business in the role of Head of Volume Personal Lines insurance"
Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away 250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size.
We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
*Directory of Social Change's UK Guides to Company Giving 2017-26

Skills Required