Job Description

Lithia UK Head Office Receptionist - Head Office Based (Annesley, Nottingham)

16 hours per week to be worked on Monday & Tuesday's with opportunity occasional cover where needed

Salary of 10,192, pension, life assurance, 31 days holiday (including bank holidays, pro-rata for part-time), exclusive company discounts on used car purchases, leasing deals and aftersales services

An exciting opportunity has become available to join Lithia UK's central team as a Head Office Receptionist. As the first point of contact for visitors and callers, this role plays a crucial part in shaping the experience of everyone who connects with our business. From greeting senior stakeholders and shareholders to coordinating incoming calls and supporting various departments, the Receptionist ensures a warm, professional, and seamless front-of-house experience. Working from our vibrant head office, you'll help us create an environment that reflects our values--Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!

We're looking for someone who is personable, detail-focused, and thrives in a fast-paced environment where no two days are the same. This is more than a front desk role--it's about being at the heart of our business operations.

What does the role of Receptionist involve?

Welcoming visitors to the building and directing them to the appropriate person or department in a professional and courteous manner Handling a high volume of incoming calls, transferring them to the correct contacts and taking clear messages when needed Managing general inquiries, providing helpful and informed answers regarding our company and departments, or signposting the caller to the correct information source Supporting the team with administrative tasks such as document updates, meeting room bookings, ordering supplies, and general correspondence using Microsoft 365 Maintaining a tidy, organised and welcoming reception area, ensuring that it always reflects the professional image of Lithia UK and complies with health and safety standards Overseeing front desk operations, including visitor registration, issuing security passes, logging deliveries, and ensuring that building access procedures are followed correctly

Do you have what it takes to be a Lithia UK Associate? We're looking for someone who has:

Strong verbal and written communication skills with the ability to build rapport across all levels of the business Excellent customer service mindset, with a warm and approachable attitude and the ability to resolve queries calmly and professionally Highly organised and proactive approach, capable of managing multiple priorities, staying on top of administrative tasks, and maintaining excellent attention to detail Proficiency in Microsoft Office and confidence using business systems and scheduling tools A composed and solutions-focused mindset, with the ability to handle unexpected situations, resolve minor challenges independently, and know when to escalate A professional appearance and positive presence, representing the company with pride and supporting our commitment to excellent internal and external experiences

What we can offer you:

Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love Celebrate your special day with an extra day off on your birthday Our industry-leading Family Leave Policies ensure you're supported when it matters most Take a paid day to volunteer and give back to a cause close to your heart We believe in recognising dedication and loyalty, that's why we celebrate long service milestone anniversaries Unlock your potential with tailored training and endless career growth opportunities Commute for less with our cycle to work scheme Access high street discounts to make the everyday a little more rewarding Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we're passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values--Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!--fuel everything we do. Join us, and you'll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we'd love to have you with us on this journey.

Job Types: Part-time, Permanent

Pay: 10,192.00 per year

Expected hours: 16 per week

Benefits:

Company events Company pension Cycle to work scheme Employee discount Free parking On-site gym On-site parking Referral programme Sick pay Store discount Work from home
Schedule:

Day shift Monday to Friday No weekends
Work Location: Hybrid remote in Nottingham NG15 0DJ