Job Description

Description
Join our team as Head Waiter


Are you bold, driven towards excellence, guided by intuition, and grounded in empathy? If so, we want you to join our team at The Twenty Two.


The Role


As a Head Waiter, you will:

Lead your section with confidence and inspire high service standards. Deliver elegant, intuitive service with a polished floor presence. Support junior team members with coaching and feedback during service. Maintain control of service flow and resolve guest issues discreetly. Contribute to daily briefings and help uphold the rhythm of the restaurant.

About Us


The Twenty Two is a luxury lifestyle hotel located on London's historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members' club with 31 bedrooms and suites.


About You


We are looking for individuals who are passionate about excellence and culture.


You will have:

Previous experience in luxury dining, ideally as a head or senior waiter. Strong leadership and communication skills. High emotional intelligence and guest engagement abilities. The ability to manage service flow with grace and accuracy. Knowledge of wine and food pairings. Flexibility to work varied shifts, including weekends and evenings.

Key Responsibilities

Oversee and manage a floor section, ensuring smooth, high-quality service. Lead by example and train junior staff in best practices. Take accurate orders and deliver confident service with attention to detail. Manage guest feedback and resolve issues professionally. Support stock checks, opening/closing duties, and hygiene protocols. Represent the team during service briefings and lead service transitions.

What's in It for You?

Enjoy a tailored and personalised development journey. Be part of an iconic, growing brand in London's most exclusive neighbourhood. Benefit from a suite of lifestyle perks designed to support your wellbeing and growth.

What's in It for You?

Be part of an iconic, growing brand in London's most exclusive neighbourhood Enjoy an ambitious and personalised development plan Work with a passionate, expert team in a beautiful setting

Employee Benefits

Available from day one:

Employee Assistance Programme with Hospitality Action Employee Referral Scheme: 1,000 (paid on your referral completing their probationary period) Mentoring schemes. Management Development Training - on the job with support from external training providers Your birthday is off
Available on successful completion of your probationary period:

Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years' length of service Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax A Guest Experience in the Hotel (subject to availability) Holiday entitlement increases: 2 days at 2 years' length of service, and a further 3 days at 5 years' length of service, prorated to your contract hours Long service award schemes: 5 years (Silver Status. Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status - watch this space)

If you do not hear from us within 7 days, please consider your application unsuccessful.


INDHOTEL