Job Description

Job Ref:

VIR1605

Branch:

Virgin Hotels London-Shoreditch

Location:

Virgin Hotels London-Shoreditch, London (Central)

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Flexible shift pattern, including evenings and weekends.

Hours per week:

40

Posted date:

05/08/2025

Closing date:

07/09/2025

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests.

Why work with Virgin Hotels:

A paid day off for your birthday! An extra day added to your holiday allowance each year you work with us (up to 33 days) A health cash plan to claim money back and get access to lots of ways to support your physical mental wellbeing. Wagestream - access your pay early! Generous family friendly policies and allowances Discounted Room Rates Teammate meals provided Employee Assistance Program Cycle2Work scheme Paid leave to volunteer time. Guest Experience Stay Learning Development Opportunities

Your mission:

Should you choose to accept it...



We are recruiting for a Head Waiter with a passion for exceptional service, a warm welcome personality!



The service is casual, friendly and very natural, making customers feel as if they were in their own homes, never forgetting that our main intention is to excite and remain in guest's memory as a place of happiness.



As a Head Waite

r

you will ensure the efficient service of all beverages, ensuring standards and guest requirements are met at all times.

Role Responsibilities:

What exactly you will be doing...


The Head Waiter must love people and have a passion for serving others and working with your team. Preparation will be key. Prep the restaurant daily, maintain it during the shift and clean it nightly in preparation for the next shift. Maintain a clean, hygienic and organised work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitising tables, etc. Adhere to company standards regarding food and beverage knowledge Orchestrate an extraordinary guest experience through positive guest interaction Be able to guide guests through aspects of our hotel and our city Demonstrate a 5 star service ensuring all steps of service are accomplished during the guests experience.

Background must-have:

Current right to work in the UK 3 years' experience in a full-service restaurant or lounge.



We believe that our team should be reflective of the world. We welcome all, regardless of race ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs, or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer



Virgin Hotels London-Shoreditch is the eighth Virgin Hotels Property, and second in the UK, nestled in the vibrant Shoreditch neighbourhood. Blending heartfelt service, exceptional value and unique hospitality, the hotel brings a playful yet luxurious vibe to the vibrant heart of London's East End.



We're passionate about creating brilliant experiences that make peoples' lives better, and there's nothing more honourable than that. We believe that great culture people translates into irresistible experiences for teammates and guests alike.



Inspired by a "Screw It Let's Do It" attitude that Sir Richard Branson's global group has pioneered for over 40 years, we've not only reimagined what a boutique hotel looks like, but what it can do.



Are you ready to join the most irresistible hotel in London?