Job Description

Head Waiter/Waitress

Do you have passion for hospitality and exceptional customer service? Join our Team as a Headwaiter/ess and be part of an exciting journey!

About Jason Atherton Restaurants - The Social Company:

Jason Atherton started The Social Company in 2011, and it has grown into a globally renowned restaurant group, with a portfolio of worldwide restaurants and recognised brands across the world, with a strong presence in London, England including City Social, Little Social as well as the Blind Pig Bar, Berners Tavern - named 'the defining restaurant of the decade'. The group has expanded its Restaurant portfolio to include Sael in St James' Market, Three Darlings in Chelsea's Pavilion Road and Row on 5 on Saville Row. The Social Company has a global presence in Shanghai, Dubai, Mykonos, and St Moritz. Jason Atherton's dedication to culinary excellence and philanthropy has positioned The Social Company as a leader within the hospitality sector.

About Three Darlings:

Seasonal, stylish yet joyously casual dining. Three Darlings, a neighbourhood bistro by Jason and Irha Atherton on Chelsea's Pavilion Road. We're on a mission to redefine the dining experience, and we're looking for a passionate staff to join our team and be a part of this exciting journey.

About you:

We are recruiting for a talented and experienced Head Waiter/ Waitress to join our Team. As a Head Waiter/Waitress You would have an eye for detail and be proactive in the Restaurant ensuring that the Front of House Team are offering an excellent and consistent service that is in line with our standards. You will go beyond and above the call of duty to ensure that every guest receives a lasting and memorable experience.

What We Offer:

Competitive salary package: Negotiable, depending on experience Employee benefits: 28 days of annual leave plus annual increments to the maximum of 33 days Complimentary meals whilst on duty Generous food & beverage discounts Company events & days out Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be.
Responsibilities:

Handle guest complaints and feedback effectively and professionally Be aware of reservations, seating arrangements, and table service Training Waiters/ess and Commis Waiter/ess on standards operating procedures Contribute to the development and implementation of new initiatives and ideas.
Qualifications:

Proven experience as a Head Waiter/Waitress Excellent communication and interpersonal skills Supervisory experience and the ability to motivate and inspire a Team Passion for customer service and a commitment to delivering exceptional experiences Knowledge of Food & Beverage service standards Ability to work under pressure and maintain a positive attitude.
Person Specification:

Bring in a positive and can-do attitude Been a Team Player Honesty and integrity.
Start Date: Immediate Start

Location: Pavilion Road, Chelsea

Must already have the right to work and live in the UK without any restrictions.

The Social Company is an Equal Opportunity Employer and welcomes Applicant from all walks of life.

Job Types: Full-time, Permanent, Zero hours contract

Pay: From 14.00 per hour

Benefits:

Company events Company pension Discounted or free food Employee discount
Ability to commute/relocate:

London SW1X 0BP: reliably commute or plan to relocate before starting work (required)
Experience:

Hospitality: 3 years (required) Wine sales: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person