Job Description

Position: Health & Fitness Membership Sales Executive

Responsible to: Sales Manager & Group Sales Manager

Main Responsibilities:

Achieve monthly and annual sales targets for Membership.

Achieve the required KPI's for performance.

Support colleagues to ensure the club achieves its Events and Group Golf targets.

To assist in ensuring that members receive the best possible journey.

Daily tasks include:

Handling Telephone enquiries following the company standard.

Touring prospective members around the club following the company standard.

Responding to Web Enquiries within one hour by telephone where possible.

Processing prospect information accurately onto the prospect system and following up all enquiries by setting actions on the prospect system accordingly.

Processing new memberships onto the system accurately and correctly.

Making a minimum of 20 outgoing quality contacts per day on the telephone.

Generating new leads as per the activities agreed on the planner.

Contributing to the planner by putting ideas forward and carrying out activities on the planner set by the Sales Manager.

To pursue opportunities for future business and seek marketing opportunities.

Responsible for:

Knowing the product.

Ensuring that all sales procedures are being correctly implemented and used to generate new leads and convert enquiries to business.

Understand key competitors and monitor their activity and pricing structures.

Support the Sales Manager in ensuring social media accounts are updated with engaging content to attract interest in our pages.

Working to improve own conversion rates.

Being self-sufficient on lead generation, through effective follow up calls, initiating referrals, outreaching and any other means deemed necessary by the Manager.

Meeting deadlines.

Supporting colleagues in assisting them achieve their targets.

Being fully conversant with the Club's Health and Safety policy and emergency procedures for fire and accident, reporting any accidents in the prescribed manner.

Take on any additional duties as requested by the Club Management team.

Additional Information:

This has been prepared as a working document to identify the main areas of responsibility. It is not intended to be a definitive statement of duties nor specifically exclude any tasks which may reasonably be required to be undertaken

Job Type: Full-time

Pay: 26,975.00 per year

Additional pay:

Commission pay Loyalty bonus
Benefits:

Company events Company pension Cycle to work scheme Discounted or free food Employee discount Free fitness classes Free parking Gym membership On-site gym On-site parking Referral programme
Schedule:

10 hour shift 8 hour shift Day shift Holidays Weekend availability
Work Location: In person

Reference ID: Membership Sales/001/2025
Expected start date: 01/06/2025