Job Description

Health and Safety Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A new era begins at the London Hilton on Park Lane.

Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.


2023 was the hotel's 60th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a redevelopment of the lobby level, including a brand new restaurant and bar.

Please note that NEBOSH & Food Safety or equivalent qualifications are mandatory

Salary: up to 45,000 per year, depending on experience

BENEFITS

28 days paid holiday increasing with service

Exclusive perks through our online discount portal

Access to leadership and development programmes through Hilton University

Exceptional Career opportunities

Industry-leading Team Member discounts on hotel stays for you, your family and friends

Wellbeing programmes to help you Thrive in the workplace

Reward programmes, incentives and team member recognition, as well as long service awards

50% off in Hilton restaurants and bars (subject to individual outlets)

Recommend a Friend incentive

Uniforms provided and laundered complimentary

Recognised as a 'Great Place to Work'

Free meals on shift

We are delighted to be able to offer an exciting career in

Safety & Security

working for the world's leading Hotel chain.


This

full time position

is available and will

report to the Hotel's Director of Operations

but is also under the guidance of qualified Safety & Security professionals within Hilton.


Your day to day role will cover occupational health and safety, fire safety, food safety, crisis management, environmental protection & disability compliance.

What will I be doing?

50%

Undertake regular inspections of the property based on company health and safety reviews to ensure compliance with company standards and legal requirements

Develop and review safety and security action plans for the Hotel

Ensure internal risk assessment and hazard analysis processes are carried out fully and regularly reviewed for the Hotel

Offer advice to Hotel Management on issues related to Occupational Health and Safety, Food Safety, Fire Safety, Disability Compliance, and any other related Environmental Health issues such as noise complaints as within the remit of the Safety & Security Department

Assist Hotel Management in managing guest complaints

Provide comments on changes to Hotel systems and procedures or structure with regard any Safety and Security issues mentioned above

Assist Hotel Management in the implementation of procedures, policies and processes to include new or modified UK regulatory requirements as directed by the Director of Safety and Security UK&I.

Assist Hotel Management on public/employee liability claims handling to minimise direct or indirect costs

Carry out management training in health and safety, fire safety, food safety and disability compliance

35%

Liaise with relevant enforcement authorities on safety matters

Assist the Hotel's Security Manager with security responses to increased threat levels in liaison with the Regional Safety & Security Team Follow up on the Hotel audit program to ensure compliance within agreed timescales

Manages effective partnerships with all Heads of Department

15%

Lead on any Hotel based Safety & Security initiatives communicated from Corporate Office

Assist Hotel Management Team with large conference and events where safety controls need implementation and review to ensure a safe operation

Ensures legal compliance with safety and security including fire safety, security, occupational health and safety and food safety

Maintain up to date knowledge of new or revised local legislation and current guidance, and to ensure personal professional development is maintained

Assesses actual performance against standards to determine whether the Hotel is on target to reach its goals and takes corrective actions as necessary Enforces policies and procedures that will improve the overall operation and effectiveness of the Hotel

What are we looking for?

Ability to deal effectively with all team members and guests, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information

Good communication skills and people skills

Ability to use a variety of programs on the computer in order to prepare correspondence, produce reports and presentations and communicate via email

Due to the nature of the job, we are only interviewing candidates who have qualifications and experience in a relevant health and safety or environmental health discipline.

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.


We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

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