Job Description

Job Category: Non-Teaching
:
Contract Type: Permanent
Working Hours: 8:30 am - 5:00 pm - Full-time
Worker Type: Hybrid Worker
Salary: Starting Salary is 25,583 (Level one) rising to 26,403 per annum (pro rata for part-time)
Location: Queens Medical Centre, Derby Rd, Lenton, Nottingham NG7 2UH
We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more...
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

• You can read more about the different benefits offered to colleagues working for Nottingham City Council .

About the Role
This post is within the Adults Support Hub working with the Integrated Enablement team, a multi -disciplinary team, made up of Social workers, Health Care Professionals, Health and Social Care Officers and Health and Social Care Advisors. The team is responsible for ensuring patients are safely discharged from hospital.
Health and Social Care Advisors are expected to advise and respond to a range of enquiries from customers, signposting to services and requesting responses on their behalf. They will also organise, maintain and develop information systems, progress chase on a range of matters to ensure colleagues achieve Corporate, Departmental and external deadlines, as well as effectively communicating with internal and external customers face to face, in writing and over the telephone while adhering to the business support standards.To provide a comprehensive and flexible council-wide tailored business support service to internal and external customers of Nottingham City Council, enabling consistency of service delivery across the council and wider community.
The ideal candidate will have:

• Ability to use a computer in order to prepare correspondence and maintain computerised records, and able to adapt to new IT packages;
• Ability to work under pressure and to meet fixed deadlines;
• Good written and verbal communication skills;
• Sensitivity to the needs of customers and staff.
• Ability to work as part of a team, plan and organise own and team's workload.
• Provide cover for other colleagues when required and to be flexible regarding working hours to meet the needs of the service.

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- A DBS enhanced check for a regulated activity is required for this post.
You can find the job description for this post
At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the for applicants page.
For informal enquiries, please contact Kelsie Ward by email at
Closing Date: 19/10/2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: TBC
If you have any technical issues when completing your application, please contact our Employee Service Centre:
By applying to this job, you agree to our
About Us:
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working - to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Skills Required