Job Description

Job Summary

We are looking for a Qualified Healthcare Assistant for Newsome Surgery. You will ideally be an experienced HCA with Primary Care Experience, however a HCA with Community or Secondary Care Experience would be considered with the right motivation, drive and willingness to learn and develop.

You will be working as part of a multi-disciplinary team to monitor care under direct or indirect supervision, using a wide range of skills you have including (but not limited to);

- Assisting and performing routine HCA tasks related to patient care.

- Support patients to improve and maintain their mental, physical, behavioural health and well-being by using behaviour change interventions.

- To be competent in venepuncture, ECGs and other diagnostic tests. Training will be offered if required.

- To be competent in wound care management. Training will be offered if required.

- To support chronic disease management.

- To provide general health promotion and NHS Health checks.

- Chaperone and assist patients where appropriate who are being examined by another clinician.

- To be able to perform Cardio-pulmonary resuscitation (BLS) and the correct use of Automated Defibrillator following training, according to the current UK Resuscitation Council guidelines.

- To participate in developments within the practice / network and support QOF / DES requirements.

Provide a safe, high quality and accessible treatment room service to patients.

You will act within your professional boundaries, providing care for patients from initial history taking, clinical assessment, diagnosis, treatment and evaluation of their care under the supervision of a GP.

Supervision and mentoring will be provided by the appropriate senior medical staff - the type of support will depend on the post holder's skills and knowledge and determined by our clinical governance arrangements.

ADMINISTRATION

Complete all required paperwork for legal and administrative purposes in accordance with relevant standards

Ensure that all practice policies are fully implemented

Work in accordance with all governance and internal systems relating to (but not limited to) the management of clinical data and systems

TRAINING AND DEVELOPMENT

Taking responsibility for own development with relevant evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP).

Stay up to date through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, demonstrating skills and activities to others who are undertaking similar work.

Subject to a performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Work closely with other clinical staff and administrative managers in the setting up and/or improving of practice systems for monitoring/measuring performance against Clinical Governance and Quality Indicator targets

Work to deliver the NHS contract requirements related to the practice (including the terms of the Quality and Outcomes Framework and locally enhanced services)

GOVERNANCE

Produce complete and accurate records of patient consultation, in line with best practice, confidentiality, policies and procedures

Deliver care according to NHS guidance, NICE guidelines and evidence-based care

Take part in the maintenance of quality governance systems and processes across the Practice and its activities.

Work with other clinical teams on improving the quality of healthcare in response to local and national policies and initiatives as appropriate

Evaluate patients' response to health care provision and the effectiveness of care

Support and participate in shared learning across the practice and wider organisation

Ensure compliance with policies, procedures and guidelines for self and others, by taking action or alerting senior management team if the practice appears to contravene policy, or if there are concerns over any aspect of patient care.

CONFIDENTIALITY

Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times.

Maintain an awareness of the Freedom of Information Act.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

HEALTH & SAFETY

The post-holder will manage their own and others' health & safety and infection control as defined in the Practice's Health & Safety Policy, the Practice Health & Safety Manual, and the Practice's Infection Control Policy and published procedures.

Actively reporting of health and safety hazards and infection hazards immediately when recognised

Keeping work and general areas clean and tidy, and using appropriate infection control procedures to keep work areas hygienic and safe from contamination.

Undertaking periodic infection control training (minimum annually)

Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.

Reporting incidents using the organisations Incident Reporting System

EQUALITY AND DIVERSITY

The post-holder will support, promote and maintain the Practice's Equality & Diversity Policy.

No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.

The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.

OTHER DELEGATED DUTIES

This job description is not intended to be exhaustive - it may be changed after consultation with the post holder. The employee shares with the employer the responsibility for review and modification of duties.

Job Types: Full-time, Part-time, Permanent

Pay: 12.21-13.00 per hour

Benefits:

Company pension
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 15/08/2025